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SecretStorageBooks' Shop Announcement

Specializing in customized groomsmen book safes, and re-purposed law books, we also have a good selection of LARGE book boxes.

Plus, receive FREE tracked shipping for orders OVER $85 to US and Canada
Use coupon code FREESHIPPING3 during checkout!

Located in Canada and shipping all over the world, I make Secret Storage Books from gently used, real books. Come in and browse, and if you don't find the perfect book safe, check out www.secretstoragebooks.com for more.

I do wholesale, just not on Etsy. Contact me for details via sales [!at] secretstoragebooks.com

Thanks for visiting my shop :)

SecretStorageBooks' Shop Policies

Welcome

Welcome to my Etsy shop! I think you might find something here for more than one person on your "to buy for" list!

If you don't see what you're looking for, drop me a line or give me a call - I have lots of stock that I haven't listed yet. If you have a favourite author, or don't see a certain subject, I might have it stashed away.

I also do custom work! From single special bookboxes to corporate special events of 100 or more, drop me a line for a quote!,

Payment

I accept Paypal, Visa, MasterCard, American Express, Discover and Etsy Gift Cards.

Taxes:
This is a Canadian company located in British Columbia,
GST or HST is charged on all shipments to our Canadian customers, plus PST if you're in BC.

Shipping

≈≈ FREE SHIPPING on ORDERS over $85 to one location in Canada or the USA. ≈≈
During checkout, use coupon code FREESHIPPING85 (order must be more than $85)
More info here https://www.etsy.com/ca/help/article/350
Please note this discount cannot be applied retroactively.
Sorry Alaskans, can't include you up there for this promotion!


CLICK HERE for EXPRESS 2 DAY SHIPPING
https://www.etsy.com/listing/121471494/express-shipping-upgrade-to-canada-and?ref=shop_home_active_1

Shipping Times:
All shipments originate from Vancouver Island, British Columbia, and we ship out the next business day.

Delivery times ------------------------------------------------------

• USA: 4-8 business days, single bookbox sent by Air Mail like a letter with no tracking info. Multiple bookboxes are sent FedEx ground, with a tracking number.

• CANADA: 2 - 8 business days, by Canada Post, tracking info available

• EUROPEAN UNION:6-8 days, Air Mail ships like a letter with no tracking info.

• AUSTRALIA: 2-3 weeks, Air Mail ships like a letter with no tracking info

Insurance -------------------------------------------------------------
USA orders for single items are shipped "Small Packet Air" through the US post office. This travels like a letter with no tracking number, and no insurance. We have only had one package lost out of hundreds. If you want to have an insured shipment, convo me with the order and I can send you a PayPal invoice for the extra $5.00

INTERNATIONAL ORDERS go "Small Packet AIR Mail" with the same insurance terms as above.

Canada orders automatically have $100. insurance for non-delivery.

Rush Orders ----------------------------------------------------------
• USA and Canada: Usual cost for one book to the US is $25-35 and will arrive two business days after we ship (not counting the actual ship day). So, an order given Monday night will ship Tuesday AM and arrive Thursday afternoon.
Convo me if you'd like to look into this option - or call toll free: 1-844-420-2665 (or regular line 778-420-2665 )

Taxes and Duties ----------------------------------------------------
My items are duty free for the USA, EU, and Australia. If you live in another country, please check with your customs agency before ordering!
For the UK, VAT on Hollow Books is ZERO RATED yipeee

Refunds and Exchanges

Returns:
Any regular purchase can be returned within 14 days of receipt
All returned items must be in their original condition
Refunds are based on the purchase price less a 10% restocking charge if you've simply changed your mind. Shipping charges are not refunded.
If the product arrived damaged, please below under "Additional Information"


Return Shipping Restrictions:
Please notify us before returning products
Send an advance email message letting us know to expect your package.
All returns MUST BE shipped by postal service
Courier shipments will be refused because of brokerage fees
Be sure to enclose the information needed to identify your package (original invoice)

Additional Policies and FAQs

Warranty:
We guarantee the highest quality hollow book product on the market
Every book safe that we make is quality controlled at least two times
If you are not happy with one of our products they can be returned without questions.


Damage on Delivery:
If a product arrives damaged, please help us to find out why by immediately contacting us and the courier company that delivered it
We will try to recover the cost of the damaged goods from courier companies and may need your help
Products that arrive damaged will be replaced.

Seller Information

Secret Storage Books - Diane Melen
4485 Colwin Road
Campbell River, BC
V9H 1E6

Last Updated January 20, 2015