Anonymous on Jan 23, 2011
I received my mug and it is beautiful! I love it so much! Kari at SelfridgeStudios was incredible during the entire process from purchase to delivery! I will definitely be purchasing from her again! Thank you so much! A+
Accepted payment methods
- Money Order
We also will accept POSTAL money orders. Please be advised that your order will NOT ship until payment has been received and verified. Please make all POSTAL money orders out to Kari Selfridge.
Payment is due at the time of purchase. Buyer is responsible for all shipping charges. PA residents please add appropriate sales tax.
You may cancel your order for a "Pre-made" item within 5 hours of purchase. We ship our "Pre-made" items as soon as we get the order, usually the same business day if order is placed before 3pm. Therefore we are unable to offer the ability to cancel after 5 hours of placing your order. A full refund of your money (less Paypal fees if used to pay) will be given. You may NOT cancel custom orders or wholesale orders.
Deadline for same day shipping is 3:00pm est.
Insurance is available. Please contact us before placing your order so the cost can be added. Although we take every step possible to ensure a safe arrival to your home we do suggest getting insurance on large orders. We are in the market of glass and even though we package VERY well, sometimes the mail services are far from gentle.
We are happy to use another mail service, UPS or Fed-Ex. Overnight shipping is also available. Please contact us for rates and information.
We will ship internationally. Please contact us for rates. Listed shipping fee's are for states located in the United States (lower 48) ONLY.
Refunds and Exchanges
We do NOT accept refunds or exchanges on any custom order.
"Pre-made" items may be exchanged for an item of equal value offered by our studio. You MUST contact us within 24 hours of receiving your order. You will be responsible for shipping costs BACK to our studio. Selfridge Studios will offer FREE ground shipping of the item you exchanged for.
We are NOT responsible for loss, theft or damage of your order once it leaves our studio.
Additional policies and FAQs
WHOLESALE: $300.00 minimum order for stores. Payment due upon ordering. Contact us for details. Individuals may order wholesale as well. Minimum order is $500.00
CUSTOM ORDERS: You can customize almost any item with a name, date or small message. Simply let us know what you have in mind and we can work it out. A $10.00 fee will be added.
You can customize your item with a particular color or color scheme for FREE!!!!! Just let us know what tickles your fancy and we will run with it.