SepiaSmiles

Wedding Stationery

London, United Kingdom · 523 Sales

SepiaSmiles

Wedding Stationery

London, United Kingdom 523 Sales On Etsy since 2009

4.5 out of 5 stars
(162)

Announcement   Wedding invitations, save the dates, place cards / escort cards, confetti, custom design, and home decor. As seen on Anthropologie US, Brides Magazine, 100 Layer Cake and at the 'Etsy Wedding Fair' London.

Announcement
Last updated on Jan 19, 2016

Wedding invitations, save the dates, place cards / escort cards, confetti, custom design, and home decor. As seen on Anthropologie US, Brides Magazine, 100 Layer Cake and at the 'Etsy Wedding Fair' London.

Rosey Willis

Contact shop owner

Rosey Willis

View all 158 items

Reviews

Average item review
4.5 out of 5 stars
(162)
rebchiles

rebchiles on Jun 4, 2016

5 out of 5 stars

My feather place cards arrived on time and were just perfect for the baby shower. With such a personal touch I felt not only that I got a quality product but that I made a friend as well. Thank you so much Rosie!

Joan Evans

Joan Evans on Apr 12, 2016

5 out of 5 stars

Fantastic really pleased with the product and the service, first class, really helpful lady.

View all 162 reviews

Updates

New to the shop, geometric gold dipped place cards / escort cards. Available strung and un-strung.

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About

Your Design Wish - Is My Desire!

Sepia Smiles is run by myself, Rosey Willis a custom designer specializing in stationery and unique one of a kind gifts including my message in a bottle gift range. I have been designing bespoke stationery and gifts from my home studio in Raunds, situated in the heart of England since 2009.

Beginning with designing scrapbooks and original handmade cards I then went on to develop my wedding stationery line.This led me onto creating customized stationery for
events including weddings, new years parties, business launches and engagement dinners. My online shop now ships worldwide and I love knowing that my designs are being enjoyed at weddings and special events around the world.

The New Years Resolution Kits, which were added to my message in a bottle gift range in 2013 were developed after Anthropologie US invited me to custom design something for their holidays collection. They have now been sold in Anthropologie stores across the US, and online and I am still thrilled to be a vendor for them with new items being added to their range since.

Due to the increase in sales I now have two other wonderful members to the shop, Karen and Julie. Karen helps me to create orders - she especially loves making the messages in a bottle. Julie also works as a maker - especially sewing confetti bags and garlands - she is a wizz on the sewing machine - and also packing and shipping orders.

As I am now wholesaling my products too, I have enlisted the help of my friend and now, manufacturing partner - Lance Jones. Lance has helped me upscale production so I can now accept large wholesale orders. Lance has a team of outworkers who all live within and around both myself and Lance's home town of Raunds, Northants. This team of lovely ladies are on hand to work from their own homes or together in the local community center, as and when required. He has a mother and daughter team and also several other ladies who get together to work on the orders.

Once Lance has sourced all of the supplies we need for the wholesale order we arrange a training session with all of the outworkers and I show them how the orders are to be made and the timescales within which to make them. They then proceed to create them in the comfort of their own homes or at a meeting place of their choice. I am always on hand for any questions they may have while fulfilling the order.

Myself and Lance are very much a team and are in regular contact whilst working together. It's great knowing that we are creating products sourced from purely British suppliers and that they are also being produced by local people. It creates a sense of community and pride for both ourselves, our outworkers and the community as a whole.

So, as the shop story headline says - your design wish is my desire - if there is anything that you would like custom designed for yourself, someone else, or your retail / online outlet - please get in touch as this is what I truly love to do!

Rosey x

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Shop members
  • Rosey Willis

    Owner, Designer, Photographer

    I am a custom designer specialising in wedding stationery and paper goods for both individuals and wholesalers. I love designing into a specific theme for a client and enjoy every aspect of my job - especially interacting with my customers.

  • Karen Sim

    Creator

    Karen is a maker for Sepia Smiles. She has a great eye for detail and is ultra organized! ''I am loving life right now, I am really enjoying making these unique products that are being shipped Worldwide to our wonderful customers''

  • Julie Herbert

    Creator, Shipper

    Julie helps with making, packaging and posting orders. She has helped create samples for new product ranges and is a skilled sewing machinist. Julie is often found working on intricate projects such as sewing up confetti bags and garlands.

Manufacturers
  • Lance Jones - Manufacturing Partner

    Raunds, England, United Kingdom

    Lance deals with the production, assembly and shipping on my wholesale orders this includes handling export regulations, customs and duties. Lance's team of local outworkers work from home to create and assemble the products ready for shipping.

Shop policies

Last updated on April 7, 2015
Hi!

Thankyou for taking a look at the Sepia Smiles shop policies.

I hope you find my policies helpful and please do not hesitate to contact me should you having any queeries at all.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is required immediately after purchase, otherwise your order will be cancelled and relisted.

***UK Buyers Only*** I will accept personal cheques and Postal Orders - Please note that purchases will not be shipped until cheques have cleared.
Shipping
/ / IMPORTANT / /
I DO NOT shipped items tracked as standard. If you would like a tracking number please contact me for a quote. Tracked parcels are a lot more expensive to ship overseas. None of my orders have ever gone missing in the post hence, not adding them to my shipping costs as standard. If you do wish to have a tracking number added to your parcel please let me know.

*Please be aware that all items are shipped / posted from the United Kingdom

*Shipping costs are calculated with the Royal Mail pricing calculator. The shipping price includes shipping and postage and packaging.

*Orders are posted on Mondays and Fridays - your order will be posted on the day nearest to the order date. If you would like faster shipping please contact me for a rate - I will do my best to help wherever possible.

*Custom and wholesale orders may take longer but you will be notified with a timeframe. PLEASE NOTE The time frame is a an estimate and can not be guaranteed.

*OVERSEAS ORDERS are posted Airsure 3-5 working days. This does not guarantee delivery in this time frame - it is Airsure's 'aimed' delivery time.
If you have any other postage preferences, such as recorded, tracked, signed for delivery etc.. please contact me to arrange.

*UK ORDERS are posted Royal Mail first class delivery. Please contact me if you would like to pay extra for expedited delivery.

Expected delivery times:
UK: 1 week
EUROPE: 1-2 weeks
USA: 1-2 weeks (please see Disclaimer)
Rest of the World: 1-3 weeks or longer (please see Disclaimer)

DISCLAIMER: This is a guide sometimes shipping is quicker and sometimes longer, depending on customs, National Holidays, weather conditions etc.
Refunds and Exchanges
* Full payment is required upfront. I do not offer deposit listings as they are against Etsy TOU's.

*Refunds are not available on custom wedding invitations and all other custom stationary.

*Refunds are not available on items that didn't arrive in the customers expected time frame. I can not be help responsible for the postal system.

*All items are pictured and described in detail to the best of my ability. Vintage items are expected to show wear and age.

* Vintage Items - sale is final, however if you feel that the item is not as described please contact me.

*Handmade Items - if faulty or damaged -once returned by the buyer along with thier original packaging- will be refunded in full including the postage you originally paid. However return postage/shipping costs would be your responsibility.

* If an item is returned to me as an unclaimed package I am not responsible for any shipping fees and the item will be re-listed unless the you ask for item to be reshipped at your own expense.

*It is extremely rare for an item to go missing in the post and so far has NEVER happened with any of my customers orders. However, should this happen please let let me know and I will do my best to help rectify the situation.

Please contact me regarding any issues before leaving feedback. I will do what I can to make you happy :)
Additional policies and FAQs
*I am very happy to answer any wholesale enquiries.
*I do not do consignment.
*I sometimes use additional items / props for staging in my photographs .When you purchase the only item/s you will recieve are the item/s described in the detailed description. However, if you like the look of the props please check they are not already listed in the shop or contact me for more details.