SerafinaExclusive

Serafina Exclusive Jewelry, handmade jewelry

9 Sales

SerafinaExclusive

Serafina Exclusive Jewelry, handmade jewelry

9 Sales On Etsy since 2011

0 out of 5 stars
(4)

Announcement   Welcome at Serafina Exclusive Jewelry.

All items are made with a lot of love, care, fun and high quality nickel-free materials.
Customization requests are welcome.

Thank you very much for visiting!

Please also visit me at www.serafina.nl and Craftsy http://www.craftsy.com/user/1379543/pattern-store !

Announcement

Welcome at Serafina Exclusive Jewelry.

All items are made with a lot of love, care, fun and high quality nickel-free materials.
Customization requests are welcome.

Thank you very much for visiting!

Please also visit me at www.serafina.nl and Craftsy http://www.craftsy.com/user/1379543/pattern-store !

Shahaira Martina

Contact shop owner

Shahaira Martina

Reviews

No reviews in the last year
Kathleen Earles

Kathleen Earles on Feb 18, 2014

5 out of 5 stars

well-written patern with plenty of pictures to provide guidance

KS

KS on Feb 13, 2014

4 out of 5 stars

The earrings were beautifully made and were shipped on time. The shipping cost was astronomical, unfortunately. Still, I'm very happy with them!

Anonymous on Jul 14, 2013

5 out of 5 stars

pattern is easy to read

View all 4 reviews

About

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Shop policies

Last updated on February 10, 2014
Welcome to Serafina Exclusive Jewelry!

All items shown in my little shop are handcrafted with love, care and high quality nickel free materials. Special requests and custom orders are very welcome.

Enjoy and thank you!

Shahaira Martina

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Paypal is accepted. Immediate payment at time of purchase is much appreciated.

If Serafina Exclusive Jewelry does not receive payment within 5 working days, your order will be cancelled.
If you have not yet made a payment or have not yet received the message that your order has been shipped, it is possible to cancel your order by logging in to your account, find your transactions and click on 'Cancel a transaction'.

Please note that the prices shown do not include VAT. For countries within the EU Dutch VAT of 21% will be applied at check out.
Shipping
Most items will be shipped in a bubble envelop via PostNL. Unfortunately this will not be possible for items that do not fit through the slit of the mail box, these items will be shipped via Post NL / TNT Post Priority Mail and Registered Shipment which will require a signature upon delivery. Shipments to Europe (EU and non-EU) and the rest of the world will be insured up to € 500,00 and includes Track & Trace.
In case that the shipping charges are lower than indicated, you will be refunded via PayPal accordingly.

Type______Weight_______NL_______EU______non-EU___Everywhere Else
Letter______0 - 20g______€0,64_____€1,05____€1,05_____€1,05
Letter______20 - 50g_____€1,28_____€2,10____€2,10_____€2,10
Letter______50 - 100g____€1,92_____€3,15____€3,15_____€3,15
Letter______100 - 250g___€2,56_____€5,25____€5,25_____€5,25
Letter______250g - 2kg___€3,84_____€9,45____€9,45_____€9,45
Package____0 - 2kg______€6,75_____€13,00___€19,30____€24,30


Serafina Exclusive Jewelry does not deliver to post office boxes.
Serafina Exclusive Jewelry does not deliver Ex Works.

Shipping rates and taxes may vary depending on the delivery address for your order.
Dutch VAT will not be charged for customers outside the EU and the rest of the world.

Your package(s) may be subject to the customs fees and import duties of the country to which you have your order shipped. Serafina Exclusive Jewelry is not responsible for any of the charges you may have to pay in taxes or customs duties. You may want to contact your local customs office for further information.

Serafina Exclusive will try to ship your goods to you as fast as possible, but delivery times vary, depending on where you live. It's possible that your shipment may be delayed due to customs formalities.

Please note that deliveries to the U.S. can take up to 3 weeks.
Refunds and Exchanges
If you are unsatisfied for any reason please contact Serafina Exclusive Jewelry within 30 days of purchase by using the link 'Contact' and we will work out a solution. If the item(s) need to be returned, Serafina Exclusive Jewelry will give you specific details.

In case of returned goods:
When you do not return all the items shown on your original invoice, only the item(s) that you return will be refunded.
When you return all the items shown on your original invoice, Serafina Exclusive Jewelry will refund the complete purchase including shipping cost shown on your original invoice.

Serafina Exclusive Jewelry is not responsible for any of the charges you have or have had to pay in taxes or customs duties and fees.
Additional policies and FAQs
Guarantees and repairs

All items designed and made by Serafina Exclusive Jewelry have a guarantee of 5 years, your original invoice is your warranty. If the item has been damaged or parts have been lost within the term of 5 years please use the 'Contact' link and Serafina Exclusive Jewelry will work out a solution.

When the guarantee has not passed the term of 5 years, Serafina Exclusive Jewelry will repair the damaged item or replace lost parts and give the item a total check up before the item is being shipped back. These shipping costs are for the account of Serafina Exclusive Jewelry and do not include any of the charges you have to pay in taxes or customs duties and fees.

When the guarantee has passed the term of 5 years, Serafina Exclusive Jewelry will reply by giving you an estimate of repairs or replacement costs. This will give you the opportunity to decide whether you want to send the item to Serafina Exclusive Jewelry or not. Shipping costs and any of the charges you have to pay in taxes or customs duties and fees will be for your own account.

Serafina Exclusive Jewelry does not repair items other than her own designed and handmade jewelry.
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Allergies

If you are allergic to metals, Serafina Exclusive Jewelry recommends you not to wear any jewelry in which metals are used. Serafina Exclusive Jewelry will specify when no metals will be in direct contact with your skin.
Serafina Exclusive Jewelry cannot be held responsible for allergic reactions caused by wearing jewelry designed and made by Serafina Exclusive Jewelry.
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Privacy

Serafina Exclusive Jewelry will not give or sell your personal information to partners and third parties for commercial uses or other purposes.
Your personal information will not be used for spam or spoofed e-mails.
Serafina Exclusive Jewelry dissociates herself from any means of communication which has a pornographic, medical, medicinal, political, criminal, terrorist, racist and fraudulent or otherwise illegal contents and never offers branded articles that are fake or replicated.

Serafina Exclusive Jewelry will only use your personal information to process your order, to inform you about the status of your order and for responding to your offer requests, questions, suggestions and complaints.