SerendipityPartyShop

Serendipity Celebrations: Event Planning and Design

California, United States · 9033 Sales

SerendipityPartyShop

Serendipity Celebrations: Event Planning and Design

California, United States 9033 Sales On Etsy since 2011

5 out of 5 stars
(1714)

Announcement   ♥♥Welcome!! OPEN ME :)

♥♥♥SHOP HOURS♥♥♥
Mon- Fri (excluding weekends/holidays): 9am -5pm Pacific Standard Time
Sat/Sun/Holidays: CLOSED

Turnaround times for digital items DO NOT include Sat/Sun
♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~♥♥♥

♥♥Current Customers (Order has been placed): We are currently working on parties scheduled the weekend of ♥♥

♥♥Interested in placing an order?:
*BEFORE* placing order, READ BELOW and ALL POLICIES. Please convo us and verify that your event date is available. It is your responsibility to include the date of your event AND all necessary information to complete your order in order to AVOID delays in shipping.♥♥

Purchasing a listing constitutes acceptance of our policies. Please be sure to READ them
http://www.etsy.com/shop/SerendipityPartyShop/policy

**There are no refunds once an order has been placed. NO EXCEPTIONS. Store credit will be provided if an order needs to be cancelled.**

Rush fees are added to any orders NEEDED to SHIP within two weeks/10 business days or less in order to arrive on time for your event (M-F, weekends/holidays are not business days). THIS IS NOT A SHIPPING CHARGE.
♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~♥♥♥

♥♥♥Welcome and come on in to Serendipity Celebrations: Event Planning and Design. This is our shop on Etsy, Serendipity Party Shop, where we would be thrilled to make your next celebration come to life.
Serendipity is the discovery of something fortunate and we hope you are able to discover all your party needs with us.♥♥♥

Please browse through our charming invitations, banners, thank you/favor tags, cupcake toppers, and so many more items to fit your event needs. We have a lot of collections to choose from. We can design anything from sweet shoppe themes, to superhero themes, and baby shower themes to even upscale business events. Just ask :)

Love our shop, but don't see what you need? Please feel free to convo us or email us at serendipitypartyshop [!at] serendipitycelebrations.com if you have any special requests. We LOVE to add new designs to our shop, so custom orders are definitely welcome. Our designs will be customized to fit your specific needs.

♥♥♥Visit our NEW SHOP www.serendipityprintable.etsy.com for the DIY versions of our products ♥♥♥
~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

*Convos will be answered within 48 hrs or sooner. Please be advised that we are not always at the computer.

*Any messages received after shop hours or on the weekend will be answered by the end of the following business day.

Saturdays, Sundays, and Holidays: Closed. Any messages will be answered by the close of the following business day. **Any orders placed on Saturday or Sunday or after hours will begin on the following business day.**
~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

♥♥Like us on facebook! Get a friend discount. We would love for you to post pictures of your wonderful celebrations on our page :)

♥♥Follow us on Instagram!: SerendipityCelebrations
#serendipitycelebrations to be featured

♥♥Follow our boards on Pinterest: http://pinterest.com/spscelebrations/

♥♥We are now on twitter: https://twitter.com/#!/SPSGirls
♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥

♥♥♥Thanks for stopping by Serendipity Celebrations. Come again soon and discover all the possibilities you have available in planning a great event♥♥♥

Announcement
Last updated on Mar 16, 2016

♥♥Welcome!! OPEN ME :)

♥♥♥SHOP HOURS♥♥♥
Mon- Fri (excluding weekends/holidays): 9am -5pm Pacific Standard Time
Sat/Sun/Holidays: CLOSED

Turnaround times for digital items DO NOT include Sat/Sun
♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~♥♥♥

♥♥Current Customers (Order has been placed): We are currently working on parties scheduled the weekend of ♥♥

♥♥Interested in placing an order?:
*BEFORE* placing order, READ BELOW and ALL POLICIES. Please convo us and verify that your event date is available. It is your responsibility to include the date of your event AND all necessary information to complete your order in order to AVOID delays in shipping.♥♥

Purchasing a listing constitutes acceptance of our policies. Please be sure to READ them
http://www.etsy.com/shop/SerendipityPartyShop/policy

**There are no refunds once an order has been placed. NO EXCEPTIONS. Store credit will be provided if an order needs to be cancelled.**

Rush fees are added to any orders NEEDED to SHIP within two weeks/10 business days or less in order to arrive on time for your event (M-F, weekends/holidays are not business days). THIS IS NOT A SHIPPING CHARGE.
♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~♥♥♥

♥♥♥Welcome and come on in to Serendipity Celebrations: Event Planning and Design. This is our shop on Etsy, Serendipity Party Shop, where we would be thrilled to make your next celebration come to life.
Serendipity is the discovery of something fortunate and we hope you are able to discover all your party needs with us.♥♥♥

Please browse through our charming invitations, banners, thank you/favor tags, cupcake toppers, and so many more items to fit your event needs. We have a lot of collections to choose from. We can design anything from sweet shoppe themes, to superhero themes, and baby shower themes to even upscale business events. Just ask :)

Love our shop, but don't see what you need? Please feel free to convo us or email us at serendipitypartyshop [!at] serendipitycelebrations.com if you have any special requests. We LOVE to add new designs to our shop, so custom orders are definitely welcome. Our designs will be customized to fit your specific needs.

♥♥♥Visit our NEW SHOP www.serendipityprintable.etsy.com for the DIY versions of our products ♥♥♥
~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

*Convos will be answered within 48 hrs or sooner. Please be advised that we are not always at the computer.

*Any messages received after shop hours or on the weekend will be answered by the end of the following business day.

Saturdays, Sundays, and Holidays: Closed. Any messages will be answered by the close of the following business day. **Any orders placed on Saturday or Sunday or after hours will begin on the following business day.**
~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

♥♥Like us on facebook! Get a friend discount. We would love for you to post pictures of your wonderful celebrations on our page :)

♥♥Follow us on Instagram!: SerendipityCelebrations
#serendipitycelebrations to be featured

♥♥Follow our boards on Pinterest: http://pinterest.com/spscelebrations/

♥♥We are now on twitter: https://twitter.com/#!/SPSGirls
♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥~~~~~~~~~~~~~~~~~~~~~~~~~♥♥♥

♥♥♥Thanks for stopping by Serendipity Celebrations. Come again soon and discover all the possibilities you have available in planning a great event♥♥♥

The Girls at Serendipity Party Shop

Contact shop owner

The Girls at Serendipity Party Shop

View all 59 items

Shop policies

Last updated on December 15, 2013
♥♥♥Welcome to Serendipity Celebrations: Event Planning and Design!♥♥♥

PLEASE READ IT ALL: VERY IMPORTANT INFORMATION REGARDING OUR SHOP.

♥ This is Serendipity Party Shop! Here you will discover an assortment of charming invitations, banners, thank you/favor tags, cupcake toppers, and many more items to fit your event needs. Please check back as we plan on adding more themes.♥

Please feel free to convo us if you have any special requests. Items may be customized free with names, ages, dates, and wording.

****BEFORE placing an order, please convo us to make sure your date is available AND read ALL of our shop polices AND shop announcement as well as the listing you are purchasing for very important information.***
......Making a purchase from Serendipity Party Shop and Serendipity Printables means that you have read and agree to comply with our shop policies.

♥♥♥SHOP HOURS♥♥♥
Mon- Fri (excluding holidays): 9am -5 pm Pacific Standard Time
Sat/Sun/Holidays: CLOSED
*shop hours are not set in stone. we have families and school children and work around their schedules.

♥Like us on face book for a special friend discount! We would love for you to post pictures of your wonderful celebrations on our page and love to connect with you :)
https://www.facebook.com/SerendipityCelebrations


♥♥♥Thanks for stopping by and please come again♥♥♥

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Serendipity Party Shop accepts Paypal and all major credit cards. You do not need to have a pay pal account to purchase items. State Tax is added to CA orders.

Orders are added into our work schedule once payment is made. Having a reserved listing created does not guarantee a spot in our work schedule. Please purchase RESERVED LISTINGS within 48 hrs.

Please ensure payment goes through completely if you order something. Items will only be shipped upon payment clearing, this includes any redesign fees or rush order fees. Items will only ship/be emailed once payment from an E-Check clears (approximately 5 business days).

Any coupon codes must be used at the time of purchase. Refunds will not be issued for any difference if coupon is not used. If you come across any problem while using your coupon code, please contact us BEFORE completing your purchase and we will be more than happy to help.

Coupon Codes do not apply to rush orders, samples, or custom orders.

Thank you for understanding.
Shipping
Serendipity Party Shop ships orders based on priority (the date of the party), NOT by when the order was placed.
We will ship a week before your party date, sooner if it is available. If you have a specific date you need your order by, please contact us PRIOR to ordering to make sure that time frame is possible.

**Rush orders are available for a 10.00 fee. This is a service and does not upgrade the shipping method. If you want to upgrade shipping; that is a separate cost.
If the rush fee applies: Only after payment has been made on the rush fee will we begin to work on your items

**We ship USPS. Orders are shipped daily via First Class or Priority. Shipping takes approximately 2-3 business days however it is not guaranteed. Express Shipping is the only guaranteed shipping method through USPS. Let us know if you are interested in this option and we will provide a price quote.

**it is YOUR responsibility to make sure that the shipping address is correct in Pay Pal AND Etsy as this is the only address we will ship to.
.......If making a purchase via PAY PAL: PRIOR to purchasing, please make sure the mailing address on file with Pay Pal is CORRECT and is the address to which you would like your order sent to.
......If making a purchase via ETSY: PRIOR to purchasing, please make sure the mailing address on file with Etsyl is CORRECT and is the address to which you would like your order sent to.

**International Orders: Please note that buyers are responsible for any and all duties and customs charges that may be incurred. We only ship priority and shipping can be expensive.

**Serendipity Party Shop is not responsible for packages that are lost, not delivered on time OR delivered to the wrong address. Once your package is shipped, it is out of our control. Please contact your local post office for any inquiries regarding your package.
We do our best to make sure your package will arrive in the best condition; however once the package leaves our hands, we cannot be held responsible for any damages that occur..
Refunds are NOT provided for any of these situations. Insurance is also available for a fee. Please contact us if interested in this option.

**We send out shipping notifications via Etsy once your package has been shipped. A tracking number is also provided. Please check your spam mail as sometimes notifications might end up there.
Refunds and Exchanges
We love to get feedback. We strive to make each one of our customers supremely happy and to make sure their celebration is a memorable one. If for any reason, you are unhappy with the quality of your product, please contact us before leaving neutral or negative feedback. Serendipity Party Shop will work with you to make sure you are completely satisfied with your purchase.

Serendipity Party Shop does not offer returns or exchanges due to the nature of the items. However, feel free to convo us if there is an issue within 3 days of receiving your order and we can handle this on a case by case basis. A store credit may be provided.

We will not offer refunds on invitations or items that have been approved by the customer due to incorrect information or misspelled information.
Additional policies and FAQs
PLEASE NOTE:

CONVOS:
-Convos will be answered within 48hrs or sooner. Please be advised that we are not always at the computer and most convos will be answered in the evening time as our time during the day is set for creating and shipping orders.

*Any messages received after shop hours will be answered by the end of the following business day.

Saturday and Sunday: We are Closed. Any messages will be answered by the close of business Monday. Any orders placed on Saturday or Sunday or after hours will begin on the following business day.

RUSH ORDERS:
- a rush fee of $10 will be charged for any orders placed with two weeks (10 business days -Mon-Fri, excluding holidays) or less before the actual event or date needed. If order(s) need to be shipped via express/overnight, this will also be an additional charge. Please keep in mind shipping charges vary depending on location.

Coupon Codes do not apply to rush orders, samples, or custom orders.

**We would love to assist with every order, but please understand that an emergency on your end does not equal an emergency on our end. Please be aware that we also have families, kids, and school to also take care of on top of working our shop. We do our best to provide excellent customer service and will treat everyone with respect and we humbly request the same level of respect from all of our customers.

CUSTOM ORDERS:
- A re-designing fee of $5 will be charged to any order needing customization from what is pictured in our shop. This includes, but is not limited to, changing colors, changing graphics, including a picture in an invite, and etc.

Free customization for text, names, dates, and ages.

- Please include ALL specifics when placing order (design, name, age, location, date, etc.) It is your responsibility that all information is correct and we cannot be held responsible for mistakes.

- If a specific theme or item has not been created, please keep in mind it will take a little longer to process the order, this includes printable files.

Please contact us for a price quote if interested in a custom design.


OTHER:
-All of our pieces are created by hand and made with lots of love. Please allow for slight variances from what is shown in the made to order photos, but be assured that all will coordinate.

- KEEP IN MIND: Due to the resolution of each computer, colors on screen may slightly vary from actual product.


PROOFS: We only send proofs for invitations via Etsy conversations AFTER they have been purchased. If you'd like a proof of any other items, please request in the NOTES to SELLER when purchasing.

SAMPLES: we do not provide samples prior to purchasing due to time constraints; however a sample can be purchased. We ask that a 50% non refundable deposit be made in order to start the process of the design. There is no obligation to buy. Once the design is completed and the purchase is going to be made, we will then invoice for the remaining 50% balance before sending out the final items/files.

for example: water bottle file $7.00...
50% deposit...$3.50...
follow up invoice...$3.50

FILE FORMATS
- We e-mail items as PDF files because we have noticed it is better quality. We can send you a JPEG if requested at time of purchase. Adobe Reader is required to open PDF files.

-EXTRAS/ADD ON'S: If you'd like to purchase extras of an item, a paypal invoice will be sent to the e-mail that is on Etsy, unless another e-mail is given. Extras will not be shipped until they are paid for.

PERSONALIZATION
**Please be sure to include ALL necessary information in the NOTES to SELLER when checking out. Please check your spelling and grammar as we copy and paste the information.

-We love to see photos of our decorations in use. Please post them to our face book page
https://www.facebook.com/SerendipityCelebrations