Serenitystorms
Fort Worth, Texas
Shop policies
Last updated on
December 2, 2013
I am so happy to see you have found my personal space. My own little outlet of creativity, which provides me and I hope you some happiness. Feel free to look around, ask questions and share the love with others. Thank you so much!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
My goal is to always have a happy customer. If you are unsatisfied with any purchase, please let me know. I am sure that we can find a way to resolve any issues quickly.
Payment
Paypal, Credit Cards and ETSY gift cards
Shipping
I will happily ship anywhere. However, if a shipping address listed incorrectly on your ETSY account, I will not be responsible for undeliverable or returned packages. Please make sure the desired shipping address is correct, since I will only ship to the address on record.
All items are handcrafted by me and are not mass produced. My items are not made until an order is placed and may require a creation time of 14-21 business days, depending on how many current orders I have and the size of your order, before being shipped. The time will vary and may possibly be longer during the busy holiday season. If you have a date you need it delivered by, please contact me, before purchase and I will work hard to meet your needs. Thank you for your patience!
ETSY will show an estimated date for delivery based upon the shipping date. However, these are ONLY an estimation and are not a guaranteed delivery date. I ship USPS First Class both for National and International packages, which does not have a guaranteed delivery time. If you need a package delivered by a specific date, please let me know and I can give you a price for other shipping options.
International orders cannot be tracked or confirmed past the intial arrival at the US Post Office. Delivery will be based on the individual customs of the country being shipped to.
All items are handcrafted by me and are not mass produced. My items are not made until an order is placed and may require a creation time of 14-21 business days, depending on how many current orders I have and the size of your order, before being shipped. The time will vary and may possibly be longer during the busy holiday season. If you have a date you need it delivered by, please contact me, before purchase and I will work hard to meet your needs. Thank you for your patience!
ETSY will show an estimated date for delivery based upon the shipping date. However, these are ONLY an estimation and are not a guaranteed delivery date. I ship USPS First Class both for National and International packages, which does not have a guaranteed delivery time. If you need a package delivered by a specific date, please let me know and I can give you a price for other shipping options.
International orders cannot be tracked or confirmed past the intial arrival at the US Post Office. Delivery will be based on the individual customs of the country being shipped to.
Additional policies and FAQs
I love seeing where my many creations end up. Please send any pictures you may have with your purchases. Seeing my customers happy brings me joy! Thank you!