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Meghan Guidroz on Jun 14, 2015
5 out of 5 stars
Great communication, speedy delivery, and quality product!
View all 9 reviews 3 of 9 reviews
Last updated on June 3, 2015
Welcome to Serene Styles. Thank you for your patronage. I will try to describe my items to the best of my ability to make your purchase experience pleasant. At this time all of my items are made to order. I am a quick crafter but I am a solo crafter with three small individuals to care for. I only craft in the evenings. If the volume of my orders is small I can usually have items crafted within 3-7 business days after cleared payment. A shipping notification will be sent once all of the said items are ready to be shipped. If the volume of my orders is high (around holidays) processing may be delayed. Any delays will be notified. Please allow 1-2 weeks in general for crafting/shipment if planning ahead for a specific date.
Accepted payment methods
I accept PayPal ONLY. Payment is due within three days of purchase. Please contact me within 1-2 hours of purchase if a purchase needs cancellation.
Most items will be shipped via USPS First Class Mail unless other wise stated. I ship to the 48 Continental United States only. If an item is shipped to an international location third party once it reaches the location I have paid to ship it to, I am not liable if the item does not reach the desired location. All items are made to order. Please allow 3-7 business days for completion of the items. If order volumes are high, you will be notified of a delay. All items will be shipped within 24 hours after the item is crafted. If an item is purchased on a weeked or a holiday the item may not be shipped until the following business day.
Refunds and Exchanges
Due to the customization of my orders, returns will not be accepted at this time.
Additional policies and FAQs
All items come from a smoke and pet free environment. Please allow 1-2 weeks for shipment of personalized items.