Instagram • MotherOfVintage
Facebook • facebook.com/motherofvintage
Instagram • MotherOfVintage
Facebook • facebook.com/motherofvintage
joy phillips on Dec 3, 2016
My order was processed almost immediately. It arrived in a timely manner and was packaged nicely. The dress was beautiful in the photos, but is even more beautiful in person!! The slight imperfections mentioned are not even worth mentioning - I couldn't be more pleased 😁
Elsie Martins on Oct 18, 2016
amazing blouse - love it :)) thank you for prompt posting!
Ans Hers on Oct 16, 2016
Fantastic communication, very friendly and willing to think. A great dress, precisely defined in the ad and good pictures i;ll definitely buy from this store again
Questions? Send me a message and I will be happy to answer it for you.
Accepted payment methods
- Accepts Etsy gift cards
Paypal, all major Credit Cards, & Etsy gift cards
-- Help with checking out ---
-- Tax ---
There is 8.25% sales tax on all orders made in California. No tax on sales outside of CA.
-- Layaway ---
I am happy to set up payments plans for all orders over $100. I ask for a 20% nonrefundable deposit upfront and generally you 30 days to pay it off. (see additional information under reserves below)
All domestic orders ship within 1-2 days (on very rare occasion 3) via either USPS Priority (1-3 days) or First Class Mail (2-5 days) depending on the items cost, weight, and your location. Both come with tracking.
--- International ---
All international orders ship within 1-2 days (on very rare occasion 3) via USPS First Class Mail International. Most packages take 1-2 weeks to be delivered, however in the off chance that customs slows down the process, please allow up to 6 weeks for your package to arrive. Tracking / delivery confirmation is not offered on international shipments, but I will provide the proof of mailing / customs declaration number. For this reason I cannot be responsible for lost packages. Also, please note that any taxes, VAT, and/or import fees charged by your country of residence will not be covered by Mother of Vintage.
---Insurance + Signature Confirmation ---
If you would like insurance added to your order send me a message and I will be happy to add it on. The price will depend of the cost of the item and the location it is going to. Signature confirmation is available only on orders within the US and is an additional $2.10. Send me a message and I'll gladly add it on.
--- Rushed Orders ---
Sometimes we don't find what we need until right before we need it. When that happens I am here to help! If you need an item shipped Express, send me a message including the name(s) of the item(s) you would like to purchase, when you will need it by, and your location including zip code. I'll send you a quote asap! To give you a general idea of Express shipping costs: International parcels usually runs around $40 - $45 for the average dress (pretty steep!). Unfortunately even at that price, USPS does not guarantee its arrival time because they don't have control over how long it takes customs to clear the package. If you're within the US, I can usually send your item Priority (1-3 days) at no extra charge or Express (1-2 days) for around $30.
Refunds and Exchanges
It's important that you love the purchases that you make with my shop so before making a purchase insure the item will fit you by using the sizing guide below. Returns will not be accepted for improper fit. If you need assistance I'm happy to help, just send me a message. If you are not happy with the quality of the item, again, I am here to help! You being happy with your purchase is paramount. If there are any problems at all please message me within 3 days of receiving the item and I will make things right. Please also note that shipping costs are nonrefundable.
Additional policies and FAQs
Vintage clothing and clothing made today are different in countless ways. Today there is a great deal of elastic in garments so we can fit into three categories: small, medium, and large. Our ancestors knew better and they tailored garments to fit our individual body types. So when accessing a garment for good fit we must take this into account. You will want to allow extra room for comfortable movement, around 1-2 inches. Another attribute unique to vintage clothing is wide seams. So if a dress is slightly to small or large in its current form, its likely that it can be altered to fit you perfectly by your local seamstress. If this applies to you, message me and I am happy to provide the seam allowance. Use a flexible seamstress tape measure to take these measurements on your body and compare them to the measurements in the listing. Don't forget to leave a little wiggle room! Another great (possibly better) method is to measure a similar garment you already have in your closet that fits you well/has the same amount of stretch and compare those measurements to those in the listing. Still having trouble? Send me a message!
Shoulders - measure side to side from where your shoulders drop off or seam to seam on a similar garment
Bust - measure at the fullest part of your bust over your bra and under your clothing
Waist - measure at the smallest part of your waist usually 6-8 inches under the bust
Arm Length - measure from the drop of your shoulders to where you want it to end
Hips - measure at the fullest part of your hips usually 8-9 in below the waist
Length - measure from your underarm (or shoulder depending on the listing) down to where you would like the hem.
--- Shoe Sizes ---
Shoe size conversion chart - http://www.i18nguy.com/l10n/shoes.html#adult
--- Reserves ---
Firstly, please only request a reserve if you are 100% positive that you will purchase the item(s). If you would like to reserve an item for over 24 hours, we ask for 20% nonrefundable deposit. Generally the balance is to be paid off with 30 days however if your total exceeds $250, more time may be allowed. Message me with the name of the item and your country of residence (so i'll know your shipping cost) i'll adjust the price to the 20% deposit. When you would like to make a payment on your layaway send me a message with the amount and i'll create a new listing for it. After each payment is made you'll receive a message saying your item has shipped, just disregard it unless it was your final payment. I just have to mark the item as "shipped" to clear it from my pending sales.
--- Wholesale ---
Wholesale discounts are given on a case by case basis. In general you must purchase a minimum of 10 items and discounts start at 30% however I am flexible so send me a message and hopefully we can work something out!
--- Condition ---
I put every effort into describing the items I sell and their condition, to the very best of my ability. I check over each item twice looking for imperfections of any kind. However they have all been worn and loved, so keep that in mind if you're new to buying vintage. I'm happy to provide you with additional pictures of any of my items. If you're not happy with the condition of the item you receive, message me and I will correct the situation.