Sew unexpected threads
Sewunexpectedthreads' Shop Policies
Welcome to Sew unexpected threads! I love making crib sets and baby gear that are unexpected! I love using non traditional fabrics like skull and tattoo prints. I do alot of custom sets so if you have an idea of something you want I can create it for you. My sets are inspired by my love for rockabilly style and tattoos. If I dont have something your looking for just ask me and I can do a custom order. If you can think it I make it.
I accept PayPal as payment, which can be credit/debit card payments as well as electronic check payments. It is the safest way for both you and I as buyer/seller.
Domestic Orders: All domestic orders are shipped USPS Priority Mail unless otherwise notated. If you'd prefer a different shipping method, please contact us and we will make a custom listing for you. Shipping cost does not include insurance. We recommend adding insurance, at an additional cost. If you'd like to add insurance, please contact us.
International Orders: All international orders are shipped USPS Priority International Mail. If you'd prefer a different shipping method, please contact us and we will make a custom listing for you. Shipping cost does not including tracking or insurance. We recommend adding both, but there will be an additional cost. If you'd like to add either, please contact us. Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Please note that all delivery times are estimated and not guaranteed. Many factors can delay a package and are entirely out of our hands. If you require an item on a specific date, please plan ahead and discuss your required time line so we can prepare to have your item to you when it is needed.
NOTE: Please make sure you account for production time on all custom orders.
If you are in a MOJOR hurry for something, just shoot me a message and we will see what we can do. All a la cart custom items ship within 3- 4 weeks... crib & toddler bedding ships in 8-10 weeks.
FOR CRIB BEDDING CURRENTLY WE ARE ON AN APPROXIMATE 8-10 WEEK WAIT LIST FOR BEDDING. WE REQUIRE A 50% DEPOSIT OR PAID IN FULL TO ADD YOUR NAME TO THE "NEXT IN LINE" LIST... WE ORDER YOUR FABRIC SO EVERYTHING IS READY WHEN YOUR UP. PLEASE MESSAGE ME WITH ANY QUESTIONS AT ALL.
Please be sure that both your ETSY & PAYPAL address match, if not - we ship paypal... otherwise paypal does not side with us if we change the address and it gets lost... so please - double, triple check.
Crib sets, toddler bedding and gift sets are sent USPS as well. IF you request - you can choose to pay for Priority mail shipping on your bedding. It is around $40-$50 and gets there in 2-3 days, otherwise is ships first class mail for $25
Refunds and Exchanges
Refunds and exchanges will be handled on a case-by-case basis. You will have a week (7 days) to contact us regarding any problems with your order.
If the item is "not as described", we will work with you to see what caused the concern.
We typically have a no return policy on all custom orders, unless there is a defect.
Please remember, all items are handmade. At times, we will have a "filler" photo that looks near identical to what you've requested, but may have some slight variations since all of our items are hand-crafted and, therefore, one of a kind.
We are not responsible for lost packages, as long as we can produce proof of shipment. We urge our customers to pick a shipping method that includes tracking and insurance.
Additional Policies and FAQs
Sew Unexpected threads is primarily a CUSTOM shop! While we will have some ready made items, we prefer working on custom, one of a kind pieces. If you don't see exactly what you want, whether it be item/fabric/color/etc., let us know and we'll see if we can make your rocking creation.
Disclaimer about crib bedding items: Bumpers, rail covers, pillows, blankets: they are for decoration purposes only. To reduce the risk of SIDS, the National pediatric Association recommends NOT to use them when the baby is a sleep in the crib. It is your choice and responsibility to choose and use them in your baby's crib. SewUnexpectedThreads will NOT be held liable for any accidents resulting from the purchase or misuse.
Last Updated November 13, 2014