Anonymous on Aug 29, 2010
The bracelet is beautiful; it was a bit too short for my wrist. ShaNic Design responded quickly with no problems for me to return the bracelet for adjustments. Great customer service always from this seller which is why I am a returning customer. Can't wait to see her new creations.
I have been making jewelry for about a year in a half. This is something that I have grown to love dearly. I love the idea of getting a bag of beads and turning it into something beautiful.
Thanks for taking a look at my shop. In order for things to go as smoothly and fast as possible, read my shop policies below:
Accepted payment methods
*PayPal(U.S & International)------Must receive within 3 days.
*At this time I DON'T accept CHECKS or MONEY ORDER.
We forget because we are so excited about our purchase, but make sure your transaction is complete. I will send you a friendly reminder, just in case. After 3 days I will have to relist the item.
I know sometimes things happen in life that are out of our control, if that happens just email me and I can work with you.
If you want Priority or insurance just let me know so I can adjust the shipping cost.
Please make sure both your Etsy and PayPal address match, as to not create confusion and delay in your item being shipped.
If you purchase your items Friday evening- Sunday, your item(s) will be shipped Monday morning.
For International shipping:
* All International customers are responsible for all fees in shipping to their country.
I want to make sure things go smoothly so just convo me with questions.
Refunds and Exchanges
If you are not satisfied with your item, just convo me so we can work it out.
Absolutely no Returns on Earrings due to hygienic concerns. I use all new components in my Earrings and I do NOT try any of my jewelry on.
All refunds and exchanges are given on a case by case bases.
Additional policies and FAQs
Etsy allows customers to give feedback on orders place. Sellers in turn give feedback to customers who purchase their items. If you have any concerns just let me know before leaving feedback, so we can all be happy:)
If you would like to have something shipped to another address as a gift, please let me know in the notes to seller at checkout. I do not send invoices in packages and I can send a gift card if you like.
~~~~~~~~~~~Jewelry care tips~~~~~~~~~~~
*Protect jewelry from scratching, extreme temperatures, swimming pools and intense sunlight.
*Clean jewelry regulary in mild sudsy water, rinse well & pat dry with a soft cloth.
*Polish gently with a jewelry polishing cloth.
*Store jewelry in a ziplock plastic bag to protect it & prevent tarnish.