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Average item review
5 out of 5 stars

Shop policies

Last updated on November 9, 2014
Welcome and thank you for visiting ShadanDesign
Here you will find handmade jewelry created and designed by me. I love what I do and I'm happy to share my creations with you!
Please read the shop policies for more info or contact me if you have any questions. I'll be happy to help.
Have a great day!
Shadan, ShadanDesign

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
If you are not happy with your product, please notify me within 2 days of receiving it and I'll do my best to solve the problem.

I accept returns/exchanges as long as I receive the product back withing 7 days of its purchase and in it's original, unused condition. Please keep in mind that shipping and transaction fees cannot be refunded and return and extra shipping costs are the buyer's responsibility.

Please read always the product descriptions before making any purchase and do not hesitate to contact me with any question.I love to have happy customers, so I'll always do my best to guarantee a happy purchase!
ShadanDesign accepts Paypal and credit cards through Etsy direct checkout as a payments method. If you a have an Etsy gift card you can also use it here.

You don't need to have a Paypal account to pay through them. You can just use your credit card when you get to the Paypal website.

If you are not familiar on how to purchase an item on Etsy do not worry, it's very easy. Feel free to check this link for some guidance: or contact me if you need any help.

* MA residents will be charged 6.25% sales tax on their order.
// Shipping Times //
Orders will be processed and shipped within 3-5 days after purchase, unless otherwise noted.

// United States Shipping //
I use USPS First-Class Mail® for domestic shipping. Please allow 3-5 days for your product to arrive. I will notify you the moment I ship your package. You will also receive an email with a tracking number. Please note that in most cases, tracking information will not be available for until 24 hours after shipping notification.
If you need your product to arrive sooner please contact me before the check out.

Please keep in mind that once an item is shipped I have no control over it. If your product does not arrive within 30 days, I can place a claim with USPS.

// International shipping //
I generally use USPS International First-Class shipping. The delivery time varies with the destination but usually your product will arrive 7-10 days after shipping. I will notify you the moment I ship it and you will receive a delivery confirmation number.

*Important: Please note that import duties, taxes, and other related charges are not included in the product price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Thank you.

// Packaging //
All my products are sent in a small box or an organza bag and inside a bubble envelope, so they are extra protected.
All items in ShadanDesign arrive gift wrapped.

If you are buying for someone special and you want to add a note, I will be happy to do it with no extra cost. Just send me an email or specify it during the check out.

Please note that if you buy more than one item they will probably be packaged together in the same box. If you wish to have individual boxes please let me know but keep in mind that additional cost may be added.
Additional policies and FAQs
☆Custom Orders☆
All the items in ShadanDesign are handmade by me, and most of them can be customize, so please do not hesitate to contact me if you want to change the length, color, add and extra charm...I want you to find here your perfect accessory, and I will be happy to help you.

I'm not a professional photographer and although I always try to take all my pictures with natural light and avoid to use editing software, slightly variations in colors may occur. Even between different computer monitors I have noticed difference in colors, so please take into account that although I try my best to faithfully reproduce the colors of my products with my pictures and description slightly variations may happen.