Privacy Policy
May 4, 2019

We at Shades of Stone by Shades of Nature operate the Shades of Stone Etsy Shop at www.shadesofstone.etsy.com

The page informs you regarding our policies on the collection, use and disclose of personal data we collect through our Etsy Shop.
1) Personal Data We Collect

To fulfill your order and provide the best possible customer service we require certain personal information(that you authorize Etsy to provide to us), such as; your name, email address, postal address, phone number, payment information and details to the product you ordered. Also for custom orders any other information required for the customization.

2) Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for mailing lists;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3) Information Sharing and Disclosure

Information about our customers is very important to us. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. We share information with Etsy as necessary to provide you our services in complance with Etsy Seller Policy and Etsy Terms of Use obligations.

Service providers. We use a trusted third party to delivery your orders. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

In Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4) Data Retention

We do not retain your personal information except for what information is available through Etsy and as described in my Privacy Policy. However, we may be required to access this information in compliance with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally do not keep/access your data except for the length of time it takes to process your order.

5) Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We will describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

6) How to Contact Us

Joni LeBaron 8001 N Mesa Street #123 El Paso TX 79932

Or directly through the Etsy platform using the message option.