ShaelaDesigns is taking a short break

Loading
Shaela Cook

Contact shop owner

Shaela Cook

Reviews

No reviews in the last year
  • Anonymous on Jan 6, 2011

    5 out of 5 stars

    Amazing find!!! Such a magnificent gift for my sister -- she is thrilled with it, as am I. I have recently connected with chrysocola via "The Turquoise Ledge" by Leslie Marmon Silko. Thank you, Shaela for crafting such an exquisite piece that expands connectedness for us all.

Shop policies

Last updated on March 5, 2011
I do my best to represent all of my items in an accurate manner. However, since all pieces are handmade and include natural materials, no two items are exactly alike. Also, due to variations in monitors and how different browsers and systems handle data, colors are approximate. All prices listed are in U.S. dollars. I recycle my precious metal scrap and try to use recycled precious metals whenever possible. Please see individual item descriptions for more information.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
Returns and exchanges
Unless otherwise noted (see below), I will happily accept returns or exchanges as long as they are postmarked for return within 7 days of receipt of your order. Shipping and handling charges will not be refunded. Items MUST be returned in original and unworn condition, carefully packaged to avoid damage and shipped insured and prepaid via a traceable method. The customer is responsible for return shipping and insurance costs. Please e-mail tracking and the order number to me so I can keep an eye out for it. I will not be responsible for returns lost in shipping or postmarked past the 7-day return period. Regular-priced merchandise is returnable for exchange or refund.  All sale purchases are FINAL and not exchangeable or returnable. I'm sorry but custom orders cannot be returned or exchanged. Once I receive the returned merchandise I will credit your account via the original payment method.

PLEASE NOTE: I must have your order number. Failure to include your order number will delay processing your return.
Payment
I use PayPal for credit card purchases due to its security and convenience. If you would like to pay with a money order, please contact me. I do not accept personal checks.
Shipping
Orders for in-stock items will be shipped within 2-7 days of receipt of payment (subject to change during periods of high volume). Although I will do my best to get them out sooner, expect made to order jewelry or rings requiring a sizing to be shipped within 2-3 weeks of receipt of payment. Timeline for custom orders will be determined upon finalization of order. Once I receive your order, I will e-mail you with an estimated delivery time. If you have questions about specific items before placing your order, please e-mail me. You will receive an email order confirmation when your order is placed and an email shipping confirmation, with tracking number, at the time I ship your order.  

RUSH ORDERS
If a rush is needed, please e-mail me before ordering and inquire whether a rush is possible and if so, how much it will cost, including shipping. Depending on time of year, rush orders are usually available. There will be an added charge for rush orders.

I use U.S. Postal Service Priority or Express Mail with delivery confirmation service; all orders are sent insured.

The domestic rates are as follows:
Orders up to $200 = $10.00
$200.01-$300 = $12.00
$300.01-$500 = $14.00
$500.01-$700 = $16.00
$700.01-Up = $20.00
Additional policies and FAQs
GIFT BOXES/GIFT RECEIPTS
Please note in your order if you would like your gift wrapped in a pretty recycled cardboard box with ribbon (you choose blue, green or chocolate brown). Gift receipts (no pricing visible) are available upon request. I will also include a brief note (up to 150 characters) on the receipt. If desired, e-mail me with your order number and desired message within 24 hours of placing your order. I'll include it when shipping your order.

CARE INSTRUCTIONS
All jewelry should be handled carefully. I recommend wiping with a soft, clean cloth after every wearing to remove any acid or oil residue. If you’ would like to wash it, use a mild dish soap with water. Never wear jewelry in chlorinated or salt water and always remove while cleaning or using harsh chemicals.

CUSTOM ORDERS
I am always happy to make an item even more special for you. Please contact me if you'd like to order a piece shown with a different metal, stone or in a different size and I will do my best to accomodate.