PLEASE NOTE:
Shipping Insurance is available upon request for a small additional charge. If you would like to have your item insured just send me a message so I can let you know the particular insurance rate for your item :-)

If you do not choose to have your item insured I can not take responsibility for items that are lost or damaged in the mail. Thank you :-)

Please be aware that additional charges may be added to your items by the Customs Department in your country, these charges are solely the responsibility of the customer and are out of my control.

INTERNATIONAL CUSTOMERS: Please be aware that I am located in Australia and items shipped from Australia to other countries can take approximately 10 to 20 days to arrive via Air Mail. Please take this time frame into consideration if you need your item by a certain date and allow yourself enough time for your item to arrive. Although every effort is made to ensure your item arrives in a speedy manner, shipping times are out of my control and can vary without notice.

All items are made with a lot of care, and all items are described in a concise manner with accurate measurements and dimensions listed in the item description, so you can shop with confidence. Please remember that all the items are handmade which means they may vary slightly from one to another, characteristics such as pattern placement may be slightly different, for example.
Items made using natural materials, such as wood, may vary slightly in colour, texture, woodgrain, and finish, as is the nature of wood. All these slight variations are part of what makes the items unique and charming.
Also please be aware that colours can vary on individual computer monitors, due to the specific calibration of the monitor, this means that what you see on your monitor may be a slightly different colour or brightness to what the item looks like in real life. If you have any questions about an item please don't hesitate to contact me via Etsy, and I will be glad to assist you :-)

I can not accept returns or give refunds for items that are damaged by misuse from the customer, or if the customer changes their mind.

I happily accept wholesale orders from both Australian and International buyers. Just let me know which items you would like and the quantity of each and I will get back to you with the wholesale pricing :-)
I'm always happy to work with you on a custom order :-) If you like something in my store, but would prefer a different colour, or size, for example, contact me and we'll work together to make something unique just for you :-)
All custom orders require a 50% deposit prior to production :-)