ShayaDesignStudio

22 Sales On Etsy since 2011

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Ortal Shaya

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Ortal Shaya

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About

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Thank you so much for stopping by my shop!

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  • Ortal Shaya

    Owner

Shop policies

Last updated on May 23, 2012
Welcome!!

All wood frame box pieces are handmade from scratch by me; the box material is basswood and the color/stain for each one is chosen based on the photo; a lot of them are left natural.

All my graphics are first hand drawn by me and then recreated in Adobe Illustrator. I then use Photoshop to create the prints. The graphic prints are printed professionally on high quality cardstock.

I will be continuously adding inventory and new items - keep checking back with me!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is accepted directly through Etsy or Paypal - please remember that you do not have to have a paypal account in order to pay for your purchase! If you encounter any problems making a payment, please don't hesitate to let me know so I can help you.

I charge 6% taxes for Florida buyers, as it is the law.

Payment is expected within 48 hours of your order. Unfortunately, if payment is not recieved by then, your order will be cancelled.
Shipping
All orders ship within 48 hours of payment, Monday through Friday (If you place your order on a Friday, your item will be shipped the following Monday). The pieces are first individually placed in a protective plastic, inside a box to prevent any damaging.

Is your purchase a gift? Let me know and I'll gift wrap it for you at no additional cost!

I ship via USPS. If you would me to ship Priority or to add insurance, please let me know ahead of time and I will update your invoice.

If you prefer another method of shipping, please convo or email me and I'll do my best to work with your needs!

I ship to the address listed with Etsy. If you would like the item shipped elsewhere, please notify me ahead of time!

I do ship internationally; please bear in mind that the buyer is responsible for any customs or fees his/her country may require.
Refunds and Exchanges
I truly hope you love my work and it enhances your space, but if for any reason you are unhappy with your purchase, please email me at ortalshaya [!at] gmail.com FIRST and I will work with you to resolve any issues.

I do accept returns within 7 days of your receipt of the order, in the item's original condition. Once I receive the item in its original condition, I will refund your purchase. As a buyer, I will ask that you are responsible for return shipping. If you decide to return your item, please let me know ahead of time, as stated above.

I feel that communication is the most important factor in ensuring that all parties are satisfied with the transaction, so please be sure to contact me first and foremost!
Additional policies and FAQs
I welcome custom orders! If you have a specific size/color/photo/print you would like, just email me at ortalshaya [!at] gmail.com or convo me here. All photography on frame boxes can be sold individudally and all prints can be added to the frame boxes!