ShellysCottage's Shop Policies
Welcome to Shellys Cottage,
Please browse around and enjoy our lovely treasures.
And make sure to read about our shipping policies before purchasing.
We hope you'll stay long and visit often!
Shelly & Bob
PayPal & Etsy Direct
We ship within 1-3 business days!
We are happy to combine shipping for multiple purchases if we are able to safely put all in one box. If so, we may be able to issue you a shipping refund for the difference.
We love to ship WORLDWIDE, please convo us with your country location for a postage quote.
Countries in the EU, please note that we are not bound to the new 2014 EU Distance-Selling Law as we are based in America. As is our standard shop policy all sales are final, no returns, exchanges or refunds. Please consider this before purchasing.
Refunds and Exchanges
Due to the vintage & fragile nature of our items, all sales are final, no returns. Unless of course our shop has made an 'error' in the description or shipping of a wrong item.
Naturally, vintage items may have minor cosmetic flaws and usage marks. So please read all item descriptions carefully and review pictures thoroughly before purchasing.
All of our items are carefully wrapped for the safest travel possible. However, sometimes damage can occur during shipment due to mishandling by postal workers. We cannot be held responsible for this. Whenever possible, we strive to ship glass and other fragile items by USPS Priority Mail which includes free insurance for up to $100 value.
Heavier non-fragile items (such as metal & wood) will generally ship by Parcel Select, which does not include free postage insurance, if you choose to have insured, contact us before purchasing so that we can add it to your postage fee. Thanks!
Additional Policies and FAQs
Friends of the Earth:
Here at Shelly's Cottage being 'Green' is very important to us. So we feel good about using clean recycled packing materials and gently used boxes for our shipments whenever possible...we hope you approve!
Smoke-Free Home :-)
Last Updated June 28, 2014