Announcement * PLEASE NOTE * We are taking some time off from shipping but are here to answer any questions you may have and will send out all orders placed up to 9/15. We will reopen on OCT 3rd. Happy Autumn! Celeste & David
* PLEASE NOTE * We are taking some time off from shipping but are here to answer any questions you may have and will send out all orders placed up to 9/15. We will reopen on OCT 3rd. Happy Autumn! Celeste & David
pinkdolphin7271 on Sep 20, 2016
Gorgeous mermaid ring! Thanks so much! Great service!! :)
We're so glad you found us!
All the work you see in our store is a product or our imagination and hands. All were carved by hand, no carving machines were employed.
Our work is personal and reflects our life experience, loves and interests.
It's always exhilarating to launch a new design.
We are very happy to be able to share our work with those who appreciate original handmade jewelry .
Our hope is that you will truly enjoy your purchases for years to come.
Accepted payment methods
- Accepts Etsy gift cards
If you require Priority or Express mail, contact us for upgrade and price quote.
If you have a deadline or a special delivery date, please make us aware of the fact at time of order. We will try to honor these requests but we must be given at least 2 to 3 weeks lead time within the US to accomplish this.
International customers please note that you will be responsible for duties or customs charge that may be applied at point of entry; we report content values accurately as required. Note that the UK will additionally tack on a Royal Mail fee. Be aware that shipping on average can take 4 to 6 weeks between transit time and customs.
Also, please note that at this time we are shipping only to the Americas, EU, Switzerland, Australia and New Zealand.
RUSH ORDERS: Will be charged a surcharge of $25. as well as any balance for Express Mail costs. The additional will be paid by Paypal invoice.
Your purchase will arrive gift boxed and secured with a ribbon. No invoice will be enclosed so you may purchase gifts with ease; if a hard copy is required, please make us aware of the fact, otherwise we leave it to the computers.
Refunds and Exchanges
We guarantee our workmanship for one year from date of purchase; any breakage will be repaired at no charge. Repairs after one year may incur a small fee.
If you do not receive your order after mailing, contact us and we will track your package. We will not be responsible for domestic mailings after 30 days if we are not made aware of their loss.
Additional policies and FAQs
We try to keep a range of sizes on hand but if your size is not among them we will custom cast your ring within the time frame of 2 to 3 weeks, and make you aware of the fact.
All labor is performed by the 2 of us - so your patience is always appreciated.
We are devoted to your satisfaction.
We do not accept custom work.
Want to see more? Visit www.sheppardhill.com If you see something you like, message us and we'll make up a special reserve for you on Etsy, since the sale originated here.
On Etsy since March 18, 2011