Announcement Welcome to Shez Crafty! Your resource for all the components that make great jewelry! Your business is important to us & we strive to make this a positive shopping experience!
Welcome to Shez Crafty! Your resource for all the components that make great jewelry! Your business is important to us & we strive to make this a positive shopping experience!
Ryan Walker on Nov 14, 2013
Had a mix up on the order, completely my fault. Good seller.
Carmine on Oct 5, 2013
Received the tear drop pearl beads. They are perfect! I appreciate your handwritten note and your way to please your buyers! Glad we worked something out! Thank you!
Anonymous on Jun 26, 2013
item as described - timely ship - good communication
Accepted payment methods
- Other Method
If you prefer, UPS of FedEx Shipping is available and the cost is determined by zip code (starting zip code is 60618). Again, PLEASE CONVO US.
*****INTERNATIONAL CUSTOMERS - SHIPPING WILL BE DETERMINED BY COUNTRY & ZIP CODE. PLEASE CONVO US FOR A RESERVE LISTING & WE WILL CONTACT YOU WITH THE COST & ONCE APPROVED, WE WILL CREATE A RESERVE LISTING. Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
****PLEASE NOTE: We recommend adding insurance (convo us) & if you'd like to add tracking, or any other confirmation - this is your responsibility, we will not be liable for any lost, damaged or stolen packages.
Customers local to Chicago are welcome to arrange pick-up of their orders.
Refunds and Exchanges
-without showing signs of wear or damage in any way
-within 14 calendar days of the delivery date (after 14 days no returns are allowed)
-must not be a special order or a custom order
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately (773-883-2583).
Refunds are contingent upon inspection of item(s) once we receive it. Again, you MUST contact us within 14 days if you intend to return ANY item back to our store. Items returned to us AFTER 14 days and WITHOUT contacting us will NOT be refunded. Customer is responsible for all return shipping costs.
info [!at] stellabluedesign.com