Privacy Policy – ShopByUKCrafts
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from ShopByUKCrafts, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can refer to Etsy’s Privacy Policy to learn more about its practices.
1. Information I Collect
To fulfil your order, you must provide certain information (which you authorized Etsy to provide to me), such as:
Your name
Email address
Postal address
Payment information
Details of the product you’re ordering
You may also choose to provide additional personal information (for example, for custom orders) if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
To provide my services, such as fulfilling your order, processing payments, handling disputes, and providing customer support
When you have given your consent, such as signing up for newsletters or marketing emails (you may withdraw consent at any time)
To comply with legal obligations, including tax and record-keeping requirements
For legitimate business interests, such as improving my products and services, ensuring smooth shop operations, and complying with Etsy’s Seller Policy and Terms of Use
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information only in limited circumstances:
Etsy – I share information as necessary to provide my services and comply with Etsy’s policies
Service Providers – I may use trusted third parties (such as delivery companies or payment processors) to perform services. Your information is shared only as needed for these services
Business Transfers – If I sell or merge my business, your information may be disclosed as part of that transaction, as permitted by law
Legal Requirements – I may collect, use, retain, and share your information if required to respond to legal processes, enforce agreements, or prevent fraud or illegal activity
4. Data Retention
I retain your personal information only for as long as necessary to provide my services and as described in this Privacy Policy.
However, I may also retain this information to comply with legal, tax, or regulatory obligations, resolve disputes, and enforce agreements.
Typically, I keep your data for up to 4–5 years, unless a longer retention period is required by law.
5. Transfers of Personal Information Outside Your Region
I may store and process your information through third-party services (such as hosting providers, cloud storage, or payment processors), which may be located in different countries.
As a result, your personal information may be transferred to jurisdictions with different data protection laws than your own. When this happens, I rely on appropriate safeguards such as contractual agreements or other legal mechanisms to protect your data.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
Access – Request a copy of the personal data I hold about you
Correction – Request that I correct inaccurate information
Deletion – Request that I delete your personal data (subject to legal exceptions)
Restriction/Object – Object to or restrict how your data is processed
Withdraw Consent – Withdraw consent for marketing communications at any time
Complaint – Lodge a complaint with your local data protection authority
7. How to Contact Me
For the purposes of data protection laws, I am the data controller of your personal information.
If you have any questions or concerns, you may contact me at Etsy DM!