ShopCoffeeAndWine

iPhone cases. Case for select Samsung phone. Sassy Mugs

4421 Sales On Etsy since 2016

4.5 out of 5 stars (694)

ShopCoffeeAndWine

iPhone cases. Case for select Samsung phone. Sassy Mugs

4421 Sales

4.5 out of 5 stars (694)

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4421 Sales
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    Announcement    Be you. Uniquely and Beautifully. iPhone Cases | Mugs

    Announcement

    Last updated on Dec 19, 2016

    Be you. Uniquely and Beautifully. iPhone Cases | Mugs

    Reviews

    Average item review
    4.5 out of 5 stars
    (694)
    See reviews that mention:
    quality 44 shipping 58 customer service 25

    About

    Daily requirement = ☕️ and 🍷

    Raise your hand if your ideal morning starts with a giant mug of coffee and each evening ends with a glass (or two!) of vino! Our goal is to make handcrafted goodies that bring as much joy to your life as a cup of Starbucks in the morning and a glass of Rosé at the end of the day! 😊

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    Shop policies

    More information

    Last updated on Mar 25, 2017
    Frequently asked questions
    Is this a hard or soft case

    We offer a variety of cases. Please refer to item detail for description of each item

    What if I encounter an issue with my case?

    Please contact us regarding any issue with cases you received. We double check each case before shipment but of course human error can still happen from time to time. Please keep in mind you are purchasing an item thats handcrafted in a small studio in the heart of the USA. This is not an item that's mass produced. If you encounter any problem, please convo us and we will do our best to make things right for you.

    Return/Exchange

    We understand online shopping is sometimes difficult. We want our customers to be 100% satisfied with every purchase and that's why we gladly accept return or exchanges.
    We will gladly refund or exchange an item within 7 days of delivery as long as its unused and in original package.
    Shipping and handling fees are nonrefundable.
    Buyer is responsible for return shipping cost.
    Credit will be issued once we received return item
    Refunds and exchanges will not be honored on any used item.

    ALL SALES ARE FINAL (except in incidence of seller mistake) WITH:
    1) Custom and Personalized Orders
    2) International Orders

    Custom and personalized orders

    Proofs are available upon request. Please note, when you request a proof, we will not make the case until we receive your approval so this may affect your ship by date. To ensure it does not cause any unnecessary delays, please make sure your Etsy account is linked to an email account you regularly check.

    Due to its unique to you nature, all sales are final except in incidence of studio mistake so please ask any and all questions before finalizing your order.

    Will my charging cable work with this case?

    If its the original cable that came with your phone, ABSOLUTELY! If its an aftermarket, there are incidences where they are not compatible with the thicker rubber of the glitter cases.

    Shipping Delay

    Each package shipped has a tracking number that is emailed to you as soon as your item is made and ready to be shipped.
    All shipping time are estimates:
    USA: USPS First Class Mail generally takes 2-7 days but we have seen it run upwards of 16 days
    International: USPS First Class Package International Service ranges anywhere from 7-45 days.
    Please understand, shipping delays CAN and WILL HAPPEN, whether its due to human error or mother nature so please be patient. Unfortunately we are at their mercy as much as you are and have absolutely no control over the delivery time.
    Any package that has not arrived after 21 days (USA) 60 days (International), we will help you file the appropriate claims and refund or resend at buyer's request

    Floating glitter case and air bubbles

    Due to the nature of the case and its design, YES air bubbles will form over time. Added bonus is that it enables the glitter float around faster and better!

    Lost package/Wrong address/Damaged item

    We cannot be held liable for others actions. If your package is marked as delivered by USPS and you did not receive it, you will need to check w/the delivering agent & are responsible for any and all actions thereafter. Nor will we be held liable if you entered in the wrong ship to address.

    Please double check ALL INFORMATION before submitting your orders. In incidences where you make an error in your order and need to request an exchange, a reshipping fee will be applied.

    Feel free to contact us via Convo if you'd rather use a different courier, eg. FedEx or UPS.

    If your item is defective or was damaged in transit please send photo evidence of the packaging and damage product. We will gladly replace it.

    Wholesale availability

    Absolutely! Feel free to message us or email us at shopcoffeeandwine@gmail.com for additional information