ShopModAntoinette

Handmade Accessories, Wedding + Bridal Romantic Fashion

14 Sales

ShopModAntoinette

Handmade Accessories, Wedding + Bridal Romantic Fashion

14 Sales On Etsy since 2013

0 out of 5 stars
(4)

Announcement   Romantic Unique Accessories Nostalgic Fashion Eclectic Design Based in Netherlands Europe. We ship worldwide.
Brocante handgemaakte sieraden romantische bruiloft accessoires.

Announcement

Romantic Unique Accessories Nostalgic Fashion Eclectic Design Based in Netherlands Europe. We ship worldwide.
Brocante handgemaakte sieraden romantische bruiloft accessoires.

shopmodernantoinette

Contact shop owner

shopmodernantoinette

About

Mix Media Construction of Old and New

Hello and welcome!
We are Emma and Yannie. Having been friends a long time, we decided to work together. We share a common love for romantic, girly designs as well as using our creativity to include different materials in our work. We are also huge believers of recyling, upcycling and enjoy searching for vintage items that we can use. We also love plants and you will see us using lots of natural materials in our shop, especially for photography.

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Shop members
  • Emma

    Owner, Shipper, Photographer

    My name is Emma. Together with Yannie we wanted to do something out of our daily lives, hence we decided to embark on this creative journey. Titles aside, we help each other along the way with various business functions in the shop.

  • Yannie

    Assistant, Designer, Marketer

    My name is Yannie. I have known Em for years. We work together and share different workloads. Generally we brainstorm ideas first then try to execute them. Em loves photography so she usually does the product styling while I copywrite.

  • Aunt W

    Advisor, Shipper

    Aunt W is our mentor / advisor who helps us out when we meet with problems that we cannot solve, such as fabric advice, pricing, materials sourcing and research. She has been a great consultant to us and occasionally will help us with shipping.

Shop policies

Last updated on August 13, 2014
"Quaint Romantic Fashion Re-imagined for Modern Time"

Welcome to Shop Modantoinette
You can contact us via Etsy Convo or email us at shopmodernantoinette [!at] gmail.com

Thank you for your interest in our shop!
Do take note that since ALL PURCHASES ARE FINAL, and this shop has a NO REFUND/RETURN policy, please go through this policy page thoroughly to help you with your purchase from our shop.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
{PAYMENT METHOD}
Currently, we only accept Paypal.


{CANCELLATION}
If you wish to cancel an order, it should be done within 24 hours of purchase by contacting us through convo.
Should the item already be sent out, cancellation is not allowed.

We reserve the right to cancel transactions that:
- Are reported suspicious by paypal
- Abuse the use of coupon / discount codes
- Made by copycats / dubious buyers.


{DEADLINE}
Payment should be made at most 3 days after purchase. Otherwise it will be canceled by us.
Shipping
{SHIPPING METHOD and TIME FRAME}
We ship from The Netherlands using POST NL, which is highly reliable.

Delivery takes 2 - 5 days in Europe and United Kingdom generally.
Express shipping in Europe and United Kingdom is 11Eur / 15 USD for track and trace service and faster delivery.

To US and Canada it will take longer.
To the USA, it takes around 10 - 14 business days.
(Please note business days means Monday-Friday but it does not include weekends as most post offices do not work weekends)
This is a general time frame as advised by the post office. Of course, delays can sometimes happen. Or it can sometimes take slightly longer depending on which area you live in.
Kindly understand.

There is no tracking given for normal postage. But you can upgrade to express service with tracking.


For other countries, please convo us for estimate of arrival time.



{PREPARATION TIME}
Usually items are shipped out around 1 week after payment and e-cheque is cleared unless stated otherwise in convos to buyers and/or in listing,
therefore please read listings thoroughly.

After the item is sent, it will be marked "shipped" on the receipt, which buyers can refer to.


{UPGRADES}
If you require expedited shipping option, please convo us.


{INTERNATIONAL CUSTOM}
We are not responsible for custom tariffs or taxes, nor for packages being held at other country's customs.
Refunds and Exchanges
{CLOTHING ARTICLES}
Customer satisfaction matters to us. We would like you to be happy with your purchase. So it helps to read the policy carefully and understand the terms of purchase.

*IMPORTANT*
Do note that ALL PURCHASES ARE FINAL.
Because of the nature of the items sold - given that it is, for exmaple, personal clothing articles, which people would have tried on upon purchase or have custom made/altered, NO REFUND OR RETURN is allowed.

For accessories and jewelry, unless there is an error made by us, there will be No Refund.


{SIZING AND MEASUREMENT}
We know that the sizes for clothings could be subjective, but we always try to, as accurately as we can, represent the sizes our clothings are meant to fit and you should consider that when looking to purchase.

For each listing, there will be more details included on the measurement of the clothing article, stated in the DESCRIPTION section. Please read that and check accordingly with your own size.

If you are in doubt and need further clarification about your fit, you are most welcome to convo us with your queries and give us your measurement to verify the fit for you.

We will try to reply to all convos within 3 business days.


{MISTAKES}
If there had been any mistake on our part, please contact us via Etsy convo immediately within 3 business days upon receiving your clothing for us to rectify the situation.

Any communication sent to us after the above-stipulated time will be regarded invalid and will NOT be replied to.

To report defect of the item, please show us a photo along with your conversation message.




{JEWELRY}
Customer's satisfaction is important to us. If there is any issue with your order, please contact us immediately upon receiving your item(s) and we will try our best to resolve the matter. Any complaints after 7 working days upon delivery of item will not be entertained.

Some of the jewelry may tarnish in time, due to wear and tear; this is not a defect.
To best care for your jewelry, do not do heavy lifting while wearing them, and avoid contact with soap/detergent.




{REFUND}
In case of refund, only the price of the item paid for will be returned.
This does NOT include shipping cost or return shipping cost.
Buyers have to bear return shipping cost.
Return shipping has to include tracking otherwise will not qualify for the refund.

A refund will only be given AFTER we have received the return package and confirmed there has been no damages to the item and that the item being returned is the correct item and not swapped by buyer for something else.
Additional policies and FAQs
{SCREEN RESOLUTION DIFFERENCE}
There might be a slight color difference due to the various screen resolution on different computers/smart phones and gadgets that you use to view the items in the shop. Please note.


{CUSTOMS / TAXES}
International customers are solely responsible for any potential taxes or custom levy incurred by the package being sent to their address.


{SALE PERIOD}
During sales period, the announcement will be made in the shop, sometimes with discount codes given to be used. Please look out for that.
Any purchases that do not utilize the code during sales time will not be refunded the discount after payment is made.


{CUSTOM MAKING}
Many of the pieces in the shop are made in limited quantity, subject to the availability of fabric. Requests for custom orders for clothings are welcome and start at 200 USD onwards, including acquisition of fabrics. All details will be discussed over convo.

Adornment of the already-sewn clothings which are listed, adding lace/ribbons or other materials is also possible, at additional charge of 20 USD onwards. This is also subject to the availability of materials.