As mentioned above, in the extremely unlikely circumstance that your order has arrived in an unsatisfactory state, we will be happy to send you a replacement or refund. You will always have legal rights in relation to products that are faulty or not as described. Where possible, please send us a photograph evidencing what if there was damage in transit so that we can report this to Royal Mail and prevent it from happening again.

We accept credit cards, debit cards and etsy gift cards. Please contact us if you are having any problems with payment. Your items will only be shipped to you once payment has been received in full.

UK delivery is via first class post. International orders are sent via international standard or international economy. If you order products from our shop for delivery to one of the international delivery destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. You will be responsible for payment of any such import duties and taxes and unfortunately we cannot control these fees.
Where possible, our cards are wrapped in cellophane bags and "Do Not Bend" stickers are applied to the outside of our packages. In the extremely rare event that your order has arrived in an unacceptable state (bent or damaged), please contact us as soon as possible with a photo so that we can put this situation right.
Your order will be fulfilled by the estimated delivery date set out in the despatch
confirmation, unless there is an event outside our control. If we are unable to meet
the estimated delivery date because of an event outside our control, we will contact
you with a revised estimated delivery date.
The products will be your responsibility from the completion of delivery.

Shoshy Cadoodle® is a registered trademark.
The images of the products in our shop are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the products.
Your products may vary slightly from those images.
You own the products once we have received payment in full, including all applicable delivery charges.
We only supply the products for domestic and private use. You agree not to use the
product for any commercial, business or re-sale purposes.
We may revise these terms from time to time. Every time you order products from
us, the terms in force at that time will apply to the contract between you and us.
Nothing in these terms affects your statutory rights.