Shygarshop's Shop Policies
Hi Welcome to our shop,
Everything you see in my shop is handmade and designed by Shygar
For more info about Shygar visit our website at www.shygar.com
Stalk me on Twitter :https://twitter.com/ShyTamayo
We accept Paypal, Etsy Gift Cards, Visa, Mastercard, American Express and Discover
If You need help making a Payment Please Looks At:
All custom and commission orders shall be paid at the time of the order, refund and cancellation policy will remain the same with custom and commission orders.
Currently there is no required taxes for this shop, but pending legislation in both our state of Pennsylvania and at the Federal Level could change this. Until then enjoy!
If at anytime you need to cancel an order please feel free to do so, but please understand if the item has already shipped the refund policy will take into effect.
All items are packed carefully to prevent damage.
Please provide us with a correct shipping address so ensure there is no confusion. When we print out a shipping label if it doesn't match your form of payment method we get a red flag. Please send us a note to ensure that your delivery address is correct if it differs from your payment method.
All Purchases usually ship same day or within 24 hours of purchase unless it is a custom or commissioned order. Depending on the flow of business and work load it may take up to an week or two.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
Refunds and Exchanges
I want my customers to be happy!
If you are not satisfied with your purchase and wish to return it please contact me within 3 days of receipt of your item so we can try to work out the problem.
I accept returns in the original packaging and in the same condition it was sent to you.
Returns are at your expense and must be shipped within 7 days of receipt.
Once I receive the item in original condition, I will send you a prompt refund less the shipping fees.
Please do not hesitate to contact me with any questions or concerns about your purchase at any time.
Additional Policies and FAQs
I accept custom orders.
If you see something in my sold items,Or Facebook. Blog.
That you Like, I can try to remake it.
But since everything is handmade it might be slightly different.
If you have any questions about your order, product information, cleaning & handling or shipping please don’t hesitate to contact me.
Shygar is Shiela Tamayo: Lead Designer, Model, photographer and as needed
Corey L. Rogers: Lacky, Web Developer, Customer Service
shygarshop [!at] gmail.com
Last Updated May 5, 2013