Artwork and jewelry by Amit Eshel
SiberianArt's Shop Policies
Hello! Welcome to SiberianArt shop!
We hope you find some things here that you will enjoy, and if you have any questions or concerns, don't hesitate to contact us!
Please make payment at time of purchase. Payment must be made within 3 days to avoid cancellation of the order. I certainly understand that things happen and sometimes this won't be possible. Just let me know and in most cases I'd be more than happy to wait for a reasonable amount of time. Just please keep me in the loop. If you have not made payment within 3 days and not contacted me via email or Etsy convo I will have to cancel the transaction and file a claim with Etsy.
We only accept payments through Paypal at the moment.
It's safe and easy and you do not need a PayPal account.
Once your payment has cleared we will prepare and ship your item within 3 to 10 business days, depends on the item ordered.
mysiberianart [!at] gmail.com
We ship to your Etsy address and not the one on your PayPal. If you would like me to ship to a different address please write it in the "message to seller" box.
Shipping costs include packaging and postage.
Please notice that in some countries there will be Additional customs duties when the items arrive, we recommend checking out the customs laws in your country before ordering to avoid unexpected surprises!
We are not responsible for any customs charges or laws that might apply in your country.
We ship via the Israeli Post International airmail, with tracking number. So if there is any problem with the delivery of your order, please contact me.
Please note that in some countries we can not continue tracking after the item has left Israel.
We make every effort to assure your order will arrive safe and sound to you.
Each jewelry is placed in a Branded box and shipped in a padded bubble mailer.
However, If for some reason it has been damaged in any way, please contact us as soon as possible.
To customers from the United States:
Orders are shipped via Express USPS shipping (the processing time is according to the type of item ordered and shipping time is between 5-8 business days).
Delivery is fully insured!
Shipping price specified to the United States refers to express registered delivery!
If you want to be shipped via standard registered shipping (6$) please contact us about it before making a purchase!
(please note that a standard registered shipping time to the United states can take up to 21 business days to arrive due to a very slow sorting process by USPS this days!)
For customers from all other countries around the world:
Please allow 14 to 21 business days for your order to arrive, depending on your location (this usually takes less). It is also possible to set up a express delivery (the processing time is according to the type of item ordered and shipping time is between 5-9 business days).
Delivery is fully insured!
If you wish it to be shipped express, please contact us before making a purchase!
Refunds and Exchanges
Please contact us immediately regarding any concerns with your purchase you may have following the receipt of your order. We want you to love your new item(s), and appreciate the opportunity to correct any problems/mistakes/misunderstandings prior to receiving/leaving feedback
Additional Policies and FAQs
DISPLAY COLOR vs. PRINT COLOR::
The color in your prints is likely to differ somewhat from what you see on your monitor. what you receive is always the intended result. we have very high standards for my printed output and will not sell or send prints that do not meet those standards.
siberianartjewelry [!at] gmail.com
Last Updated August 2, 2015