Artwork and jewelry by Amit Eshel
SiberianArt's Shop Policies
Hello! Welcome to SiberianArt! I hope you find some things here that you will enjoy, and if you have any questions or concerns, don't hesitate to contact me!
Please make payment at time of purchase. Payment must be made within 3 days to avoid cancellation of the order. I certainly understand that things happen and sometimes this won't be possible. Just let me know and in most cases I'd be more than happy to wait for a reasonable amount of time. Just please keep me in the loop. If you have not made payment within 3 days and not contacted me via email or Etsy convo I will have to cancel the transaction and file a claim with Etsy.
I only except payments through Paypal at the moment.
It's safe and easy and you do not need a PayPal account.
Once your payment has cleared I will prepare and ship your item within 3 to 4 business days.
mysiberianart [!at] gmail.com
I ship out within 3-4 business days once your payment has cleared.(for custom orders allow a few more days for completion).
I ship to your Etsy address and not the one on your PayPal. If you would like me to ship to a diferent address please write it in the "message to seller" box.
Shipping costs include packaging and postage.
I am not responsible for any customs charges or laws that might apply in your country.
I ship via the Israeli Post International airmail, with tracking number. So if there is any problem with the delivery of your order, please contact me.
Please note that in some countries I can not continue tracking after the item has left Israel.
I make every effort to assure your order will arrive safe and sound to you.
Each print is placed in a cello sleeve between two stiff cardboard protectors and shipped in a padded bubble mailer.
Each jewelry is placed in a Branded box and shipped in a padded bubble mailer.
However, If for some reason it has been damaged in any way, please contact me as soon as possible.
To customers from the United States:
All orders since 1.10.2012 are shipped via Express delivery (delivery time is between 4-8 business days).
Shipping price specified to the United States (19$) refers to express delivery!
If you want to ship it via standard registered shipping (7$) please contact me about it before making a purchase!
(please note that a standard registered shipping time to the United states can take up to 21 business days to arrive due to a very slow sorting process by USPS this days!)
For customers from all other countries around the world:
Please allow 10 to 14 business days for your order to arrive, depending on your location (this usually takes less). It is also possible to set up a express delivery (delivery time is between 3-7 business days). If you wish it to be shipped express, please contact us before making a purchase!
Refunds and Exchanges
Please contact me immediately regarding any concerns with your purchase you may have following the receipt of your order. I want you to love your new item(s), and appreciate the opportunity to correct any problems/mistakes/misunderstandings prior to receiving/leaving feedback
Additional Policies and FAQs
DISPLAY COLOR vs. PRINT COLOR::
The color in your prints is likely to differ somewhat from what you see on your monitor. what you receive is always the intended result. I have very high standards for my printed output and will not sell or send prints that do not meet those standards.
Last Updated April 13, 2014