Sibylle Saara

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Sibylle Saara


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Shop policies

Last updated on May 8, 2014

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
SibylleSaara will accept returns only for items that arrive damaged. Please contact me at within 5 business days of package arrival with a photo of the damage included, and I will refund you the money or send a replacement piece (as all the pieces are very unique I can't promise that you will get exactly like the one you first ordered).
SibylleSaara accepts payments through Pay Pal, bank transfer, credit cards, debit cards and Etsy gift cards. Payment is due within 2 days of purchase or the item will be relisted.
All orders are shipped with Deutsche post or DHL (with delivery confirmation) within two weeks of receiving payment.

All items are carefully double-packed to prevent breakage. However, if such occurs, please photograph and keep all contents, including packaging for insurance claim purposes. Please contact me at within 2 business days of package arrival for further instructions.

The shipping price usually includes a small packing fee as I need to pack all the pieces very carefully. If for some reason I'm able to send the order much cheaper (e.g. multiple pieces in one order) I will return you the difference.

Customers are responsible for any applicable V.A.T., G.S.T., customs taxes or tariffs assessed in their home country.

SibylleSaara is not responsible for any delays in shipping, damages in transit, packages not picked up, packages lost during transit if provided shipping/delivery address information is incorrect or international customs issues. I will send the all the pieces with a tracking number to be able to monitor all the steps of the shipping.
Additional policies and FAQs
All SibylleSaara pieces are dish washer proof.