tmhakala on Sep 25, 2016
The map is beautiful and just what I was looking for. Lost one star for issues with shipping.
riley6251 on Sep 22, 2016
Exactly as pictured. Delivered quickly. Looks great.
Robin Barnes on Sep 22, 2016
Love, love, love! Absolutely perfect. It arrived very quickly and was packaged securely with padding to ensure no damage during transit. High quality printing and lovely colors. The reinforcement behind the canvas holds the pins very securely. I'm not at all concerned with them loosening or falling out. The seller accommodated my custom quote request with no problem.
We have ink and many ideas.
Hello! We are Felix and Anabel, and together we have created Hassõ Studio. Felix is a printer and worked for over 10 years in the printing centennial of his family. Anabel is copywiter and has worked for several years in major national and international design firms and advertising. Hassõ means Japanese idea and have elected to represent us as the foundation of all our projects starts with an idea. We are passionate about design, typography and new technologies.
Designer and printer, Felix is who makes all our creations alive printing on paper. Warning: Do not ask you for his new camera, will spend hours talking about it!
Owner, Customer Service
Designer and "jack of all trades", Anabel is who prepares shipments and organize the study, under the eyes of our two cats.
We hope you enjoy our store and if you have any questions you can always send us an Etsy convo. We will be happy to help!
Accepted payment methods
- Accepts Etsy gift cards
You can pay through Paypal even if you do not have an account, simply using your credit card and the Guest Checkout feature. The procedure is explained here: http://www.etsy.com/help/article/361
If you have any problems with pay, please send us an email :)
Once an order is placed (and paid), in the next 24/48h we send the proof of your order. If the order includes a custom design (change the original color of the skyline, create custom stickers, ...) the proof may take 2/3 days to prepare.
We always send the proof by Etsy conversation, and until the customer does not give us the OK, we can not ship. Therefore it is important to respond to the proof, so it can be sent earlier.
When we have the customer Okay, print and send the order in the following 1-3 days. We ship worldwide with tracked shipment and we will send you a message with the tracking number of your order. Shipments are made via DHL (skylines, posters, guestbooks,Cinema Marquee,...), UPS (Express Delivery) and Correos -Spanish Postal Service- (stickers and pens). With DHL the delivery time can takes about: 1-2 days for Spain, 1-3 days for Europe, 3-4 days for USA/CANADA and 4/5 days to Australia other countries. With UPS the delivery time takes 1-2 days, and Correos delivery time can take 2-3 weeks (Spending 10-15 days in the custom office. Burocracy!)
After sending the order, it took to receive the tracking number 24h. We mark it as sent with the number of provisional booking until we get the number of DHL. Please be patience, because we can not do anything to speed it up.
If you need the item to be shipped in a faster way, please include the UPS ad to change your shipping from standard to Express.
If you don’t specify anything different we will ship to your Etsy address. Customers will assume financial responsibility in case of incorrect address.
To avoid delays in deliveries, we ask our customers a contact number. DHL will call the day of delivery, to ensure that there will be someone to pick up the package.
All our items are well packaged to ensure their safety during shipping.
Refunds and Exchanges
If you receive a damaged order or there is any problem during shipment, contact us to solve the problem as soon as possible.
Please convo us before leaving your review and we will try to work things out the best way possible.
Thank you for taking the time to read our policies!