SijaFelt's Shop Policies
Welcome to my boutique of elegant felt.
All my items are 100 % hand made by me - Sigita / Sijafelt.
So welcome and do not hesitate to contact me if you have found an item you like or haven't found yet, but have an exceptional idea about something specialy felted.
I accept PayPal.
All the items will be shipped from Lithuania (Europe) all around the world by the regular registered air mail (with tracking possibility).
Ready made items will ready for shipping in 2-4 working days + 7-14 working days for shipping.
Custom orders need more time to complete and to be ready for shipping it takes me 5 to 14 days + 7-14 working days for shipping.
I can ship the item with Express mail by courier (3-5 days in Europe). This shipping method will have additional costs (10-20 USD). Please contact me before you place the order.
Refunds and Exchanges
I invite buyers to make informed purchases. Feel free to ask as many questions as you like regarding queries on any item, eg. color, size, measures, dimension etc.
As with most International Online businesses its not feasible to offer returns or exchanges on my items as many of them are made to order or custom orders.
Additional Policies and FAQs
Thank you for your orders!
My email adress: sijafelt [at] gmail . com
Last Updated May 21, 2012