SilkStudio

Silk Studio - silk ribbon, lace, beads & embellishments

Adelaide, Australia · 3058 Sales

SilkStudio

Silk Studio - silk ribbon, lace, beads & embellishments

Adelaide, Australia 3058 Sales On Etsy since 2009

5 out of 5 stars
(1448)

Announcement   Welcome to Silk Studio! Thanks for visiting my shop. I stock a large range of silk ribbons in 2mm, 3.5mm, 7mm and 13mm widths in a variety of solid and variegated colours. If you are after a particular width, length or colour of ribbon, please send me a convo and I'll create a custom listing for you :)

Announcement

Welcome to Silk Studio! Thanks for visiting my shop. I stock a large range of silk ribbons in 2mm, 3.5mm, 7mm and 13mm widths in a variety of solid and variegated colours. If you are after a particular width, length or colour of ribbon, please send me a convo and I'll create a custom listing for you :)

Jordana Wilson

Contact shop owner

Jordana Wilson

Reviews

Average item review
5 out of 5 stars
(1448)
game1961

game1961 on Apr 13, 2016

3 out of 5 stars

i colori sono favolosi, peccato che e' molto sottile. grazie

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game1961

game1961 on Apr 13, 2016

5 out of 5 stars

il nastro ricevuto oggi e' bellissimo. grazie

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Deb Unwin

Deb Unwin on Apr 6, 2016

5 out of 5 stars

Silk studio's ribbon is so wonderful to work with. It's soft and luxurious & the perfect embellishment for my Dreamcatchers @ Wanderlust Collective. I'll update the photo when I've added the ribbon. Thanks Jordana!

6 of 1448 reviews · View all reviews

Shop policies

Last updated on November 5, 2015
Hi!

Thanks for taking the time to view my shop policies. If you have any questions, please don't hesitate to contact me.

I try to respond to convos as soon as possible but please be aware that I am located in Australia so if you send a message during the day in your part of the world it might take me 12-24 hours to respond.

Accepted payment methods

Payment
I would appreciate payment within three days. If you're having any problems paying, please let me know and I will be happy to hold items for you. If no payment is received I will try to contact you by sending a convo through Etsy. If I don’t hear from you within seven days, I will cancel the sale.

If you request a custom listing, please purchase it within 7 days. The minimum value for a custom listing is $4.50.

I accept payment via Paypal. To use your credit card without opening a Paypal account, choose the Paypal option and look for further instructions.

For Australian buyers, payment by bank transfer/direct deposit is also accepted. Please contact me for this option and I will provide you with the necessary information.
Shipping
I ship worldwide from Australia and usually mail parcels within 1-3 business days of receiving payment.

Within Australia, parcels are shipped by Australia Post. I can also send parcels by Registered Post or Express Post. Please contact me for additional postage charges for these services.

International parcels are shipped using Australia Post Standard Air Mail service. This service does not provide tracking, signature on delivery or insurance. You are responsible for any customs charges your order may incur.

For international orders, please allow a reasonable length of time for your parcel to arrive (at least 2-3 weeks) before contacting me if you haven't received it. If your parcel has genuinely been 'lost in the mail' I will either resend it (if I have another item the same in stock) or will provide a refund.

Address

If your Etsy shipping address and your Paypal address are different, I will ship to your Etsy address unless you let me know otherwise.

I am happy to send to a different address if your purchase is a gift. Please convo me with the details.

Packaging

Ribbons, beads and lace are packaged into clear plastic bags and then sent in a strong cardboard envelope.

I try to package international orders so that they are less than 2cm in depth. This means they can ship for a 'large letter' rate which is much cheaper than a parcel rate.

I will refund any excessive shipping charges if you are purchasing more than one item. Usually the shipping charges work out to be fairly accurate.
Refunds and Exchanges
I will work with you to resolve any issues to the best of my ability.

If you are unhappy with your purchase for any reason, you may return it within 10 days for a full refund less shipping charges.

Please allow a reasonable length of time for your parcel to arrive (at least 2-3 weeks for international destinations) before contacting me to say you haven't received it. If your parcel has genuinely been 'lost in the mail' I will either resend it (if I have another item the same in stock) or will provide a refund.
Additional policies and FAQs
Sometimes your ribbon may get a little crinkled in the post. A quick iron on a warm setting will return its silkiness and lustre!