hand painted silk, wire wrapped jewelry, handspun yarn
SilkenTreasures' Shop Policies
Welcome, and thank you for visiting my etsy shop full of hand painted and dyed silk and other treasures!
I have been painting on silk for over five years and I love it! Silk is such a beautiful fiber.
Each scarf and wall hanging was hand dyed using Jaquard silk dyes and a paintbrush. It was set with a fixative or steamed so that it can be hand washed or dry cleaned. Each piece is a limited edition work of art and most are signed. Most of my designs are only done once. Occasionally I find one that I like a lot and I create unique variations on that pattern. I also do custom work, so please let me know if I can create something special just for you!
I only take Paypal or etsy's built in payment system at this time. However, you don't have to have an account to use it. Paypal will process credit or debit cards as well without a Paypal account.
Paypal orders must come with confirmed addresses, so I know where to ship your item.
I will ship your order the next business day after I receive payment. I will email or convo you when your package ships so you know when to expect it. If I do not receive payment within three days of ordering, I will cancel the order and relist the item. You will receive another email before I do this.
I ship in the United States using USPS. Please contact me if you would like me to insure your package. I am not responsible for lost or damaged items if it is not insured.
For the Holidays please allow 2 weeks for delivery. That would make the cut off date for regular shipping the 10th of December for Christmas delivery. If you need faster shipping, just email or convo me and I'll upgrade you to faster shipping for a small fee. (I'll only charge you' just what the shipping company charges me, so don't worry).
For international orders, please contact me and I'll let you know how much extra the shipping will cost. Also, please understand that there might be customs fees and taxes that you are responsible for paying in your home country.
For the Holidays International orders: Please allow me three weeks for delivery. That would put the cut off date for regular shipping at : Dec. 3rd for Christmas delivery. If you need faster shipping, just email or convo me and I'll upgrade you to faster shipping for a small fee. (I'll only charge you what the shipping company charges me, so don't worry).
Refunds and Exchanges
I try to get the pictures of my pieces to reflect the true colors, but sometimes there is a variation when seen on different monitors. Please keep this in mind when ordering. Check the colors in the description and email or convo me is there are any questions.
I want you to be happy with your purchase. If, after receiving your purchase, you are unhappy, please email or convo me. I will happily refund your payment once I receive the item back in its original condition. Return shipping is the responsibility of the buyer. Custom orders are not refundable.
If there is damage to an item during shipping, or if the shipping company looses your order, contact me as soon as you can, so I can either refund your payment or create another item similar to the one the shippers lost or damaged.
Additional Policies and FAQs
Please contact me, and I will make something special just for you. I will email you with the design and get it approved by you before I put dye and paintbrush to silk.
I can also custom spin. Just let me know what you would like.
6520 Corvallis Rd.
Independence, OR 97351
Email: silkentreasures23 [!at] ymail.com
Last Updated February 23, 2015