SillyBuddy

Handmade Dog Bowties, Flower Collars & Leashes.

Chicago, Illinois | 12390 Sales

SillyBuddy

Handmade Dog Bowties, Flower Collars & Leashes.

Chicago, Illinois 12390 Sales On Etsy since 2010

5 out of 5 stars
(2105)

Announcement   Visit our main shop at WWW.SILLY-BUDDY.COM

Announcement

Last updated on Apr 29, 2017

Visit our main shop at WWW.SILLY-BUDDY.COM

SillyBuddy

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SillyBuddy

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Reviews

Average item review
5 out of 5 stars
(2105)
See reviews that mention:
quality 588 shipping 127 customer service 233
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Updates

Bandanas in shop now! orange_heart
Bandanas are here! blue_heart
Happy Spring! tulip
10% Off Shopwide!
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Shop policies

Last updated on April 13, 2018
Hello! Thank you visiting our shop policies. If you have any questions while reading through please write us at info [!at] silly-buddy.com

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Silly Buddy items are custom made by hand per order. We ask our clients to measure their pup's neck size prior to checkout for a guaranteed fit. A confirmation email is sent following each order with the size and measurements selected for every item. We do not allow returns or exchanges due to incorrect measurements provided or incorrect sizes selected while placing your order.

If you are unsure regarding a print or color please contact us prior to your purchase and we will be happy to help answer your questions.

If an error was made on our end please let us know within a week of receiving your order and we will try our very best to correct the issue. Please note that sale and holiday items are final and cannot be returned for a refund or exchange.
Shipping
Silly Buddy makes all items by hand per order, per pup with much love and care. Please allow up to 21 days for your item to be created and sent out. We appreciate your patience, woof!

● Domestic Shipping

- Domestic packages ship via USPS Priority Mail or First Class Mail with tracking and delivery confirmation. USPS Priority Mail delivers within 2 to 3 business days. First Class Mail delivers within 4 to 6 business days.
- If you would like your package to be shipped via USPS Express Mail - please contact us before making your purchase and we'd be happy to look up pricing for your zipcode.

● International Shipping
(INTERNATIONAL CUSTOMERS - IMPORTANT PLEASE READ)

- All international packages ship by USPS First Class Mail. Orders usually arrive within 10 to 14 days, however can take up to 8 weeks. If you prefer a faster method please contact us before you make your purchase.
- USPS First Class Mail DOES NOT include tracking. If you would like to be able to track your package, shipping will have to be upgraded to USPS Priority Mail. We strongly suggest this upgrade - please contact us if you would like to upgrade to this method.
- Please note that we have no control over packages being held up in customs. International customers are responsible for any additional customs fees.

Thank you!
Additional policies and FAQs
If you have any additional questions please write us at info [!at] silly-buddy.com

More information

Last updated on Mar 29, 2017
Frequently asked questions
Care instructions

All collars and leads can be hand washed or machine washed in gentle cycle with cold water unless noted otherwise. Air dry only. Bow tie attachments should only be washed gently by hand or spot cleaned when needed. Flower Attachments can only be spot cleaned when needed.

As a dog parent safety always comes first. Please do not leave your pup's new collar or leash where it may be chewed or ingested. Please check your pup's collar for wear and tear regularly and never leave your dog tied from his/her collar unsupervised.

Do you offer Returns / Exchanges?

Since our items are custom made by hand per order we ask our clients to enter their pup's "Neck Circumference" during checkout for a guaranteed fit. We reach out to each client via email following each new order confirming that the measurement was taken and entered correctly. Unfortunately we do not allow returns or exchanges due to incorrect measurements provided.

If an error was made on our end we will try our very best to make it right. If for some reason you are unhappy with your purchase please let us know within a week of receiving your item and we can work together on a solution. Please note that holiday items and ready to ship items are final sale and cannot be returned for a refund or exchange.

Can I purchase a Silly Buddy collar for my cat?

Silly Buddy collars are made only for dogs. Because our collars are not made with safety breakaway buckles they can be very dangerous if worn by cats. We want our feline friends to be safe!

Are the bowtie attachments removable?

Yes! The bowtie attachment can be removed so the collar can be worn alone. The bowtie slides back on when it's time to party!

Which method of shipping do you use for domestic orders?

All domestic packages ship via USPS Priority Mail with tracking and delivery confirmation. USPS Priority Mail delivers within 2 to 3 business days.

Which method of shipping do you use for international orders?

All international packages ship by USPS First Class Mail. Orders usually arrive within 10 to 14 days, however can take up to 8 weeks. If you prefer a faster method please contact us before you make your purchase.

USPS First Class Mail DOES NOT include tracking. If you would like to be able to track your package, shipping will have to be upgraded to USPS Priority Mail. We strongly suggest this upgrade - please contact us if you would like to upgrade to this method.

Please note that we have no control over packages being held up in customs. International customers are responsible for any additional customs fees.

How can I contact you?

You can contact us via Etsy or email us at info@silly-buddy.com