Anonymous on Aug 23, 2013
I WARN to you do dont buy nothing in this shop. The package never arrives to me and was shipping by EMS. This Seller do not refound you nothing if the package was lost and their let pass more than 45 days without comunitacion, so PayPal cant refound nothing to me. This never happened to me with any seller on Etsy and I think it's a real shame the bad communication, because their sent usually take about two months to arrive, and if it never comes then you can not claim anything PayPal because it is 45 days maximum. THIS IS A SCAM.
Starting up our jewelries shop first in Facebook last year, now we managed to have our own Etsy shop we've dreamed for a long time. We're still new in Etsy, so we're more than happy to have lots of new friends & we highly appreciate your feedbacks! ♥
Accepted payment methods
♥ Orders placed and unpaid within 24 hours will be cancelled without further announcement. To reserved using deposit, please contact me for details.
♥ All orders that use eCheck payment via Paypal won't be proceed & won't be shipped until the eCheck has been cleared & the complete payment has been received by me.
♥ Package to USA will got delayed these days because of custom-checking (Hey, I ship from Indonesia so they are afraid packages from Indonesia might contain bombs or some dangerous stuffs!) So, IT GOT DELAYED BECAUSE OF USA CUSTOMS, NOT from me. IF YOU CAN'T WAIT, PLEASE DON'T ORDER/PURCHASE SOMETHING FROM ME. It's not me who make your package delayed! If you only wants to give me neutral / bad feedbacks because of something I didn't do, BACK OFF!
♥ All items will be ship with Registered Mail. It might take up to 2-4weeks to arrive. Tracking number is available & will be given to you. Usually, your package can be traced online 1-3 business days after the shipping date. For your convenience, please make sure there's someone available to receive your mail/package since Registered Mail option usually need someone to sign the deliverance invoice :)
♥ Due to distance consideration and traffic condition in Jakarta I will only ship on Tuesday and Thursday/Friday only.
♥ After struck by an unfair experience, I DON'T ship to Hawaii anymore.
♥ Lifetime Promotions!: Customers who shop with total amount of US$ 65 (or) more & live in Singapore / purchase a total of US$ 70 (or) more & live in Brunei, Hong Kong, Malaysia, Taiwan (or) Thailand, all items will be ship with dependable & trusted fast courier service (DPEX/Royal Cargo Courier). Arrival time usually less than 5 days. Tracking number is available & will be given to you. Your package can be traced online 1 business days after the shipping date.
♥ EMS & insurance is available. Please contact us if you like to upgrade your shipping to EMS.
♥ To some countries like Canada, Italy, Greece, Russia, Spain or Brazil, we strongly recommended you to upgrade your shipping option to EMS, better if with insurance.
♥ Other courier services like FedEx, DHL and others are available upon request. Convo us if you want to use their services.
♥ Please note that we are not responsible for different countries' customs clearance systems and cannot be accountable for parcels held up at customs. However, we'll always set the prices as lowest as possible in the invoice.
♥ How we pack your goods ♥
- Jewelries less than 4pcs will be pack in envelopes compactly with safe & sturdy layers of bubbles / sponges to reduce impact.
- For jewelries more than 4pcs or decorated items will be pack in our signature lightweight-box with layers of bubbles / sponges.
- Return address will be included on every packages in case there are unclaimed delivery.
- Gift wrapping is available. Please convo us if you want your goods to be wrapped & sent to another address.
- If your Paypal address & your Etsy address didn't match with each other, convo to us for confirmation of which one to be used.
Refunds and Exchanges
♥ All paid-goods that have received payment are not-refundable, not-exchangeable & not-returnable.
♥ Please note that all our items are all handmade. Slight, minor flaw may occur sometimes in the production process. All our photographs are taken by ourselves so it's 98% identical with the real items. Also, please read our product descriptions first before purchasing. We always describe each of our listing as accurate as possible.
♥ We always pack all the purchased-goods carefully & compactly to ensure the safety and minimized the damage & risk during shipping process. However, some inevitable accident may occur sometimes. If it do happen, please send us the picture soon after you receive the package & we'll work something out of it.
Additional policies and FAQs
♥ If you can't be patient or wait for the custom-order to be made, please DO NOT request a custom order. Since I made all custom-orders all by myself, I need time & concentration to make the deco as beautiful & pretty as I can.
♥ We receive custom-decoden for most items. From gadgets’ cases, small cases to other items such as hand-mirror, compact mirror, stationaries etc. We also receive custom-colour/model request for our jewelries collections.
♥ Our price can be adjustable depends on your budget (or) what cases/items do you request to be decorated.
♥ For custom-order of decoden, we treat every client personally & we will adjust to the client's needs, so the final result mostly will be very personal & one-of-a-kind.
♥ For re-made orders for decorated items / jewelries, pictures are for illustration & estimation purpose only for how the final result will be like. There might be some adjustment, like if we're running out of parts, different type of base to be decorate with, etc.
♥ For all custom/re-made request, we need to receive payment at least 50% from the price / full payment for the orders to be proceed. We will start making the orders soon after we receive the payment.
♥ Estimate handling time vary from 1 week – 3 weeks and sometimes it may take longer than the estimate time based on other requests & our other activities. We’ll inform our clients the estimate time for the order to be finished & we’ll gradually inform our progress. Usually, the one who takes the longest time is the drying process.
♥ Please understand that since my clients of custom cases is not only 1 single person, I can't promise you for progress pictures for each of the client since I work all by myself & handmade each of them based on the client's requests & it do takes time & a lot if concentration.
♥ Cancellation is not allowed if the orders are already in the midst of construction phase. If buyer insist to cancel, all the payments we’ve received are non-refundable & non-returnable.
♥ For wholesale/private-bulk listing or other inquiries, please do not hesitate to convo or contact us on silver.leica [!at] gmail.com ♥