SilverSkyVintage

Silver Sky Vintage

Bracknell, United Kingdom · 227 Sales

SilverSkyVintage

Silver Sky Vintage

Bracknell, United Kingdom 227 Sales On Etsy since 2013

5 out of 5 stars
(57)

Shop owner

Lisa

Contact

Announcement   Welcome to my shop Silver Sky Vintage on Etsy UK.
You can follow me on Twitter @silvskylark

Announcement

Last updated on Oct 19, 2017

Welcome to my shop Silver Sky Vintage on Etsy UK.
You can follow me on Twitter @silvskylark

Lisa

Contact shop owner

Lisa

View all 170 items

Reviews

Average item review
5 out of 5 stars
(57)
View all 57 reviews

About

Around the web

Shop members

  • Lisa

    Owner

    Follow me on Twitter @silvskylark

Local

Find SilverSkyVintage at the following upcoming market!

  • Sunbury Antique Market - Kempton Park
    Kempton Park Racecourse
    Staines Rd. East
    SUNBURY ON THAMES

    Jul 31

    This is a large antique market with plenty of indoor and outdoor sellers including sellers from the continent. Free parking and access via train. This event is one of the largest in the south east of England and has a wide range of great value antiques, jewellery, vintage items, furniture and collectables.

Shop policies

Last updated on July 22, 2018
Welcome to Silver Sky Vintage. My aim is to focus on sourcing an eclectic range of stylish vintage items, antiques and homewares from around the world.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
In accordance with new EU online selling regulations, you have the right to cancel your order within 14 days of receipt of the item if you are based within the EU. You will need to complete the Etsy model withdrawal form to confirm your intent. The next step is to return the item in exactly the same condition it was sent to you, safely and securely packaged using a parcel tracking number. On receiving confirmation from you that the item has been returned (e.g. an email with the parcel tracking information), you will receive a refund in full for the item plus original postage costs to your Paypal account.

Please note, the cost of return postage must be paid by the consumer.
Payment
Payment can be via Etsy Payments including Etsy Gift Cards and Etsy Credits and also Paypal.
Shipping
I am happy to ship to addresses within the UK, the European Union, and for smaller items, also to the USA and Australia. Please convo me if your shipping destination isn't showing and I will update the listing. If you would like confirmation of shipping costs to the USA and Australia in advance of placing your order, or if you require a quote for a courier service for your item, please let me know. Couriered items will require you to share your mobile number and email address with the courier company.

Your item will be carefully and securely packaged for shipment. I will endeavour to ship within 2 business days of receipt of payment to your requested delivery address and will obtain a proof of posting which will show your postcode. Items over £20 in value will be sent using a 'tracked and signed for' service.

If you require additional insurance for your item, please let me know, and this can be arranged at additional cost.

It is the responsibility of the buyer to ensure they are familiar with the customs and excise import duty allowance for their shipping destination as customs duties and import VAT charges could apply on expensive items. If you are concerned your parcel will incur charges, please let me know and we can, of course, arrange shipping by courier. This should ensure any customs charges are already covered as part of the service (although I cannot guarantee this). Any customs duties and import VAT charges incurred will have to be paid locally, and regrettably cannot be reimbursed.

Regrettably, on rare occasions, an item posted out to a customer does not arrive. Where possible, I will help by providing tracking information in order to determine where the parcel has gone. If tracked, and not delivered, I will make a claim through the relevant company, and will reimburse you once I receive compensation. As I keep proof of posting, claims are likely to be successful, however I cannot guarantee this to always be the case.

Collection in person is possible by appointment for larger items.
Additional policies and FAQs
If you have any queries, please feel free to convo me regarding the item and I will be happy to answer any questions you may have ahead of a sale.

Vintage items do show signs of age, and wear and tear. Any known defects will be listed in the item description, so please read the description carefully before purchasing. I research carefully before posting an item online to ensure I am charging a fair price for it based on its condition and rarity.

Lastly...

Any feedback is much appreciated. My wish is to make your shopping experience with me as enjoyable and straight-forward as possible, and I am committed to ensuring you are completely satisfied with your order.
Privacy
In line with new EU GDPR (Global Data Protection Regulation) this Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, mobile phone number, postal address, payment information, and the details of the product that you’re ordering.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
1) Providing and improving my services. I use your information to provide the product and services you requested.
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. I generally keep your data for the following time period: 2 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Lisa Allison, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lisaallison35 [!at] mail.com.