Silver & Silk Greek Concept Shop


SilverandSilkShop is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

SilverandSilkShop is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 27, 2018
A warm welcome to jewelry lovers of this world!
A few things about our shop policies!
At Silver and Silk Handmade Creations we want you to feel confident that all the parts of the transaction will proceed in a fair and understandable manner by putting you in
control of the proceedings. Please be sure that any order or request will be attended
with the utmost care and consistency.
Please read the information below before you make a purchase.
We hope you find it helpful!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
All of our products are always created by hand using only finest quality materials and with great care and commitment to the detail and the overall design.
Nevertheless, if the outcome of a product doesn’t make you completely satisfied, we
want you to feel safe about the rest by offering you two choices.
Send the product back within 14 days and in good shape and you are able to:
-Exchange the product with another from our listings
-Get full refund for your payment
(*The shipping costs back to us are refundable if the return of the product was caused
by our fault).
*(Custom orders cannot be refunded)
* (Cancelling an order twice is not available for the same buyer if no allowable reason)
Please be accurate with your order and read all the product info before proceeding
to a purchase.
We would be happy to present any information needed, feel free to contact us about
the details of a piece.
All payments channelled through Etsy are safely and fastly accomplished.
Please follow this step by step guide to complete your payment at ease.
Check out what happens from the time you make your order at SilverTown Art until
it reaches its destination!
1. Once we receive an order at Silver & Silk, the piece is created, only by hand,
just for you,using the finest materials. If the item you have choosen is on stock and the size suits you perfectly, it will be shipped right away.
2. When the payment is made, the item is shipped to the given address from
Athens, Greece within 5-7 working days. We ship all orders via REGISTERED MAIL
with a TRACKING NUMBER by the Hellenic Post Office. All items will be delivered in
sleek packaging or gift wrapped after request.
3. A soon as the order is shipped, we contact you with the exact day of shipment and
the tracking number.
4. Your order will reach its destination after shipment within:
European Union : a week
United States-Canada-Australia : 1-3 weeks
Everywhere else : 10 – 25 days
Additional policies and FAQs
-Please keep in mind that all our products are completely handmade one by one, so slight variations may occur from piece to piece. After all, that's the beauty of the handmade creations! They are unique!
-Discount for more than 1 orders.
A 10% discount is offered if you are planning on making a purchase of two items.
Please contact us first for the exact details.
-Please note, that in some countries your package may be subject to import taxes
you will have to burden with.