Silver Wolf Productions

Philadelphia, Pennsylvania

Silverwolfproduction is taking a short break

Jo Ann Palmer

Contact shop owner

Jo Ann Palmer

Shop policies

Last updated on May 9, 2022

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Welcome to my shop. Every piece is hand made and designed in different styles ranging from contemporary to whimsical. I have been (and continue to be) inspired by nature and fairy. My current passion is Steampunk jewelry. I am so fascinated with gears. However I tend to work in many different styles and feel that there is an eclectic nature to my portfolio of work.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I must be notified within 3 days of receipt.

Returns for any other reason (want different color, style, changed your mind) may be considered for a store credit, but I must be notified within 3 days of receipt.

Shipping fees are non-refundable.

An item must be in original, unused condition with original tags attached and must be returned in the original gift box. Please consider purchasing insurance and delivery confirmation for your return.

No refunds on custom items. No exceptions.

My bottom line is I want you to be happy. If for any reason you aren't, let me know. Just contact me and we'll work it out.

I think communication is the key. Just contact me with any requests, ideas, etc.
I prefer to receive payment within 24 hours. If you have any issues with the payment process or need a little extra time, just let me know. I'm pretty nice and will work with you!

I accept PayPal for all orders and you can use this option without being registered to PayPal. Just click the Paypal button when you go through the checkout and look for the link to pay with your credit card!
Shipping rates are determined by the cost of the item. Some lower priced items are shipped 1st class domestic and international. Mid priced items are primarily shipped USPS Priority mail or first class international. High dollar items are shipped priority mail, domestic and international. Insurance is included.

**UNLESS requested otherwise, I ALWAYS ship to the paypal address. I print my shipping labels through paypal, so you must let me know or make a note of it on the payment screen in the note to seller section if you require a different shipping address than is in paypal.

Purchases are handled in a very timely manner; items are normally shipped within 1-4 days of receipt of payment, excluding weekends and holidays. All jewels will arrive artfully packaged ....ready to give as a gift or simply as a treat for yourself!

International Customers please note it is illegal to falsify customs documents (i.e. mark as gift, lower price, etc.) Please don't ask