Silverwolfproduction is taking a short break
Accepted payment methods
Returns and exchanges
Returns for any other reason (want different color, style, changed your mind) may be considered for a store credit, but I must be notified within 3 days of receipt.
Shipping fees are non-refundable.
An item must be in original, unused condition with original tags attached and must be returned in the original gift box. Please consider purchasing insurance and delivery confirmation for your return.
No refunds on custom items. No exceptions.
My bottom line is I want you to be happy. If for any reason you aren't, let me know. Just contact me and we'll work it out.
I think communication is the key. Just contact me with any requests, ideas, etc.
I accept PayPal for all orders and you can use this option without being registered to PayPal. Just click the Paypal button when you go through the checkout and look for the link to pay with your credit card!
**UNLESS requested otherwise, I ALWAYS ship to the paypal address. I print my shipping labels through paypal, so you must let me know or make a note of it on the payment screen in the note to seller section if you require a different shipping address than is in paypal.
Purchases are handled in a very timely manner; items are normally shipped within 1-4 days of receipt of payment, excluding weekends and holidays. All jewels will arrive artfully packaged ....ready to give as a gift or simply as a treat for yourself!
International Customers please note it is illegal to falsify customs documents (i.e. mark as gift, lower price, etc.) Please don't ask