SilviaWithLove

www.silvia-withlove.com

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Keep up following my works:
website: www.silvia-withlove.com
instagram: @silvia_withlove

Announcement

Last updated on Apr 26, 2023

Keep up following my works:
website: www.silvia-withlove.com
instagram: @silvia_withlove

4842 Sales

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Silvia

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Silvia

Reviews

Average item review
5 out of 5 stars
(887)
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About SilviaWithLove

Sales 4,842
On Etsy since 2012

Handworking with love

Shop members

  • Silvia

    Owner

    Creating jewels and other stuff by hand is my greatest passion. I let myself be inspired by nature, animals, and positive things. I love working with a variety of materials, but metals conquered my heart. I also take care of the communication.

  • Luis

    Owner

    I'm a few-words man. I love working with metals, wood, and raw materials. I do the hard work, like drilling, soldering and so on. I can talk hours about Vespas and motors, but don't make me talk about myself :)

  • Chiara

    Assistant

    I work behind the scenes. I'm the one who make trips to the post office, buy stamps, prepare the sachets, I cut and stamp the tiny cards, and all that involves packaging. I also take care of a part of the supplies like wrapping chains and so on.

Shop policies

Last updated on May 24, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalized orders

Custom and personalized orders are welcome. Write me if you have any doubt with your request.

Wholesale availability

If you're interested in a wholesale, write me a request with many details as possible, in order to help me in determining a fair price.

Shipping details

Shipping times are shorter with the shipping upgrades!
During the order, you can choose between two upgraded shipping profiles:
- priority airmail travels in 2-7 days in Europe and 8-15 days in the US, or
- registered airmail, the only tracked method.

(for Italy only: the express shipping arrives in 1-2 working days.)

(The default shipping method is via standard airmail and has no tracking code.)

Gift wrapping and packaging

All products are wrapped with care in a nice and gift-ready packaging, for free!
On request I can also write a personalized card.

Care instructions

Some metals used in my products may darken with time (eg copper, brass). A good thing is to clean them with a damp cloth after each use.
Aluminium is great because it doesn't tarnish.
Do not use any chemical, just a damp cloth and if you have it, a bit of pure marseille soap.
In case of a ring, keep the ring when you wash your hands also with soap, so that the water will clean the metal from the sweat and it will tarnish less.
While there's nothing to do for the chains, every pendant can go back to its original brightness. I can give instructions for every single item via private message.

How can I be sure that I'll receive an item that I want to give as a gift on time for a particular occasion?

If you are in a hurry, ask me for the DHL express shipping option. DHL travels in 1-2 days in most countries all over the world.

If you don't want to spend a lot for shipping, another solution is the PHOTO-OPTION. I can send you a picture of the item via email, with some nice lettering saying "your gift is on the way" - You can print it at home, wrap it nicely, and give it to your friend on that special day, so you won't be empty handed while your package is travelling across the world. Then, when the package arrives, you can finally give it to the person ;)
Note: If you want a picture of your customized product, remember to ask it before shipment. Otherwise I can only send you a photo of the standard version of the item.

Problems with an order

If you have a problem with your order, please write me and together we will evaluate the situation, according to my shop policies.

Please note that negative reviews and cases are not means of communication. If you want to solve any issue, please write me a private message and I'll get back to you as soon as possible.

In case of postal delays: a package won't be considered lost before a time lapse of 65 days starting from the shipping date. If this amount of time has already passed, I will preferably send the item again.

Being the standard shipping method easily delayed during xmas time, for the orders placed in november and december estimated shipping times rises of +2 weeks for every country. Consider choosing an upgrade.

Returns & cancellations

Please note that I don't accept a return without previous communication. In case of a return, the item must be sent in untouched conditions and the shipping cost is in charge of the customer. Also the original shipping cost remains in charge of the customer and won't be refunded.
Personalized items can't be returned.

An order can't be cancelled if the item has already been partially made, made or shipped.

Responsibility

You are the only responsible for the item you receive and for the use that you do with that.
I am not responsible or liable for any proper or improper use of the items.

Seller details

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