SimonaCandini

The Bright And Dark HeArt of Simona Candini

Bologna, Italy | 1894 Sales

SimonaCandini

The Bright And Dark HeArt of Simona Candini

Bologna, Italy 1894 Sales On Etsy since 2011

5 out of 5 stars
(661)

Announcement   ----> I ship from Italy, please read shipping policy for info about shipping time.
I strive to give the best service and to make all my customers happy! Feel free to contact me for any question! :)
---->I can have your print made to fit a specific size frame upon request!
----> If you want a print that you saw in my website simonacandini.com and it is not listed here in my Etsy shop, just drop me a message and I will create the listing just for you!

Announcement

Last updated on Nov 17, 2018

----> I ship from Italy, please read shipping policy for info about shipping time.
I strive to give the best service and to make all my customers happy! Feel free to contact me for any question! :)
---->I can have your print made to fit a specific size frame upon request!
----> If you want a print that you saw in my website simonacandini.com and it is not listed here in my Etsy shop, just drop me a message and I will create the listing just for you!

Simona Candini

Contact shop owner

Simona Candini

Reviews

Average item review
5 out of 5 stars
(661)
See reviews that mention:
quality 68 shipping 119 customer service 73
View all 661 reviews

Shop policies

Last updated on November 17, 2018
Welcome to my shop! Communication with my clients and their happiness is very important to me, please feel free to contact me anythime if you have any question, and I will answer as soon as I can! Remember that I live in Italy, and so my time zone may be different from yours.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I have all the prints professionally printed just for you right after you purchase them because I can't keep a big stock at my studio. For this reasons I can't accept returns/exchange/cancellations for prints after they are already being printed.
If you don't receive your item, or your item is damaged, please contact me so I can solve the issue in the best way to make you happy. There's no need to open a case or write a bad review. I will always do my best to make you happy with your order. Thank you!
Payment
I accept Etsy direct checkout, credit cards, paypal. Contact me if you have any questions!
Shipping
Please, read carefully.
I ship from Bologna, Italy. For international orders, shipping time is around 5-9 weeks (it will take longer during Chistmas time). Even though it's a slow service, I can say from experience in these past years that it's very reliable.
I strive to give the best service and to make all my customers happy! If there's any issue with your order, please contact me before opening a case or writing a review. I promise to take care of it promptly.
I keep the shipping cost the cheapest as possible for you, but if you prefer, it's possible to have international expedited shipping with Fedex. It's more costly, but this can be a good idea for a big order.
As an artist and Etsy shop owner your feedback is very important to me and I love to see you happy with your new purchase, so feel free to contact me always if you have any question about your package or anything else, i will always find a solution for any problem it may arise. Just contact me directly, no need to open a case :)
Additional policies and FAQs
I can CUSTOMIZE your print!
If you want a print to fit a particular size frame, contact me! I can adapt any print to fit different size frames, so that you can just pop it into your favorite one. Also I can trim the white border of the print, so that the print will be borderless if you prefer it that way.