SimplyCollectible's Shop Policies
Thank you ahead of time, for your support.
Custom orders are always welcome. See Payment Policy for large custom orders.
If you have any questions, please don't hesitate to ask.
SimplyCollectibleCrochet [!at] gmail.com
Beard Hats and Made to Order items are shipping within 2 weeks via USPS with delivery confirmation.
Patterns go out within a 24 hr period in most instances. Please be sure to check your email listed with Etsy and your spam/junk folders.
Thank you, again, for your support.
*Checks and Money Orders- additional $3. Orders will be scheduled once payments clear. Allow one to two extra weeks for checks to clear and orders to be approved and scheduled. Electronic receipt is sent via email once payment clears.
Custom orders are accepted and most orders over $200 can be scheduled with a non-refundable 50% deposit with items shipping after last installment is received.
Shipping is First Class USPS w/ Delivery Confirmation. If you prefer a different method or even overnight, we can discuss those charges so you can be comfortable with it.
International orders may be subject to customs charges upon delivery.
Delivery Confirmation for orders outside the Continental U.S. are minimum of $60.
Refunds and Exchanges
If you are not satisfied with what I provide, let's discuss it so I can do my best to fulfill your needs to your utmost satisfaction. If it is beyond my control, I will refund the full amount of the item purchased within 14 days!
NO REFUNDS on Patterns or Tutorials.
Last Updated February 17, 2013