SingingSunflowerJ's Shop Policies
Hi~!! Welcome to Singing Sunflower Jewellery! ;)
Basically I'm a girl who are passionate about handcrafting，ranging from crochet to gift wrapping, knitting to chinese knot...and my recent interest is in jewellery making ^o^
I don't really have any "standard format" in designing jewellery, as it depends on my feelings and ideas that pop out of no where! Therefore you can see there are quite a big difference between all my handmade items ^o^ It can be just a simple design, or maybe a little bit complicated? Mono colour or colourful? Elegant or cutie design? What's next? I can't tell you either ;p
I hope you can find something that you like here! Please feel free to contact me if you have any questions...I'm happy to help however I can :o)
All transaction by Paypal only.
Payment are expected within 7 day of checkout.After that time items may be returned to stock unless through communication another extension of payment can be agreed upon.
I WILL ONLY SHIP TO THE ADDRESS IN PAYPAL DUE TO BUYER PROTECTION POLICIES. PLEASE CORRECT YOUR ADDRESS BEFORE ORDERING. THANK YOU!
All items will be shipped from Singapore using REGISTERED Singpost Standard Airmail.
If you are still worry of the postal system, please buy insurance as I DO NOT resend items.
We ship items within 2 working days!! A private message will be sent to you once the items was shipped,with the information of RA Ref (Registered Article's Reference number) for tracking purpose.=)
International shipping usually takes 2-3 weeks or even longer to deliver (ship from Singapore), due to custom clearance and depends on the location to deliver.
Therefore we are only able to estimate the delivery date would be 10-15 working days after shipment.
Refunds and Exchanges
Refunds and exchanges are happily accepted if merchandise is returned within 10 days. Sorry, I cannot refund return shipping.
Please don't leave neutral or negative feedback without trying some form of communication beforehand. As a seller in good standing with the community, it's obviously my interest to make you happy with your purchase and the service you receive. Thank you for your consideration! :o)
Additional Policies and FAQs
We are happy to leave positive feedback once the transaction is completely done--to make sure you have received the items, and happy with our products and services =)
If you have any questions, feel free to ask!
Last Updated February 4, 2011