SistersCakeryBakery

Solon, Ohio · 98 Sales

SistersCakeryBakery

Solon, Ohio 98 Sales On Etsy since 2011

0 out of 5 stars
(42)

Announcement   If you would like to place an order, check us out and contact us at - www.sisterscakerybakery.com

Announcement

If you would like to place an order, check us out and contact us at - www.sisterscakerybakery.com

SistersCakeryBakery

Contact shop owner

SistersCakeryBakery

Reviews

No reviews in the last year

Anonymous on Jun 16, 2013

5 out of 5 stars

Great easter gift! unique item!!!

Anonymous on Jun 10, 2013

5 out of 5 stars

Beautiful cookies and tasty too! My two year old had these for her Bday party and LOVED them! They were packaged very well and extras were included in case of breakage. Great seller! Will definitely use again!

Anonymous on May 23, 2013

5 out of 5 stars

My sister just got her package today and was very pleased with the cookies! Thank you, perfect gift for a food biologist!

View all 42 reviews

Shop policies

Last updated on March 29, 2013
Sister's Cakery Bakery is a small specialty bakery that is licensed through the Department of Agriculture. We are located in Solon, Ohio. All of my cookies are handmade and packed by me.
www.sisterscakerybakery.com!

Our cookies are made in a facility that processes foods that contain wheat, eggs, soy, nuts (including peanuts), chocolate and seeds. My cookies DO contain almond extract and lemon.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
I accept PayPal ,Credit Cards and Gift Cards. Cash is accepted for local only.
Shipping
I take a great deal of time and care packaging my cookies to ensure they arrive at your doorstep in the same condition they left my bakery.

**All orders are shipped on Mondays**

I will ship your order USPS Priority Mail (2-3 days) within 5-7 business days of your order being placed and paid for, unless otherwise requested.

Priority Mail is NOT a guarantee of delivery within 2-4 days, rather it is an "expected time frame". USPS only guarantees delivery with their overnight service.

THE CORRECT ADDRESS MUST BE ENTERED INTO THE SHIPPING FIELD ON THE ETSY ORDER FORM. This is the address I will default to. Putting the correct address in the "note to seller" section will NOT guarantee that your box will be delivered there. I do my best to double check before shipping but putting the address in the correct spot will ensure it gets sent to the right address. PLEASE!

Are you local? Pickup is always a great option. Feel free to convo me with any questions.

SHIPPING INSURANCE IS REQUIRED ON LARGER ORDERS OR ORDERS I FEEL WOULD BENEFIT FROM IT. Shipping insurance is only a few dollars per box. It really is a smart thing to buy. I will provide all necessary information needed, but you will ultimately be responsible for filing a claim with the post office. NO ADJUSTMENTS WILL BE GIVEN BY La Petite Vanille or Sister's Cakery Bakery FOR DAMAGED BOXES THAT ARE INSURED. I take a great deal of care to package adequately. Excessive amounts of packing material are used!

I am not responsible for shipping delays caused by USPS, incorrect address information, weather or disaster conditions, or for charges incurred for redelivery attempts and/or incorrect address information. I WILL SHIP TO THE ADDRESS SPECIFIED IN THE SHIPPING FIELD ON THE ETSY ORDER FORM. PLEASE DO NOT CONVO YOUR SHIPPING ADDRESS SEPARATELY - IT MAY NOT MAKE IT ONTO YOUR ORDER. Please make it extremely clear where your box is to be shipped to. Refunds are not available for the cost of cookies or shipping charges if any of these circumstances occur.

I generally ship "special occasion" cookies to arrive 2 days prior to an event unless other arrangements have been made.

Our feedback means the world to us, so please if for whatever reason you are not happy send us a message and I will try to make it right!
Refunds and Exchanges
If an item arrives broken, I am very sorry. I take a great deal of care to package adequately. Excessive amounts of packing material are used! Having said that, sometimes things break anyway. The boxes are really at the mercy of the letter carrier.

SHIPPING INSURANCE IS REQUIRED ON LARGER ORDERS OR ORDERS I FEEL WOULD BENEFIT FROM IT. I will provide all necessary information if needed, but you will ultimately be responsible for filing a claim with the post office. NO ADJUSTMENTS WILL BE GIVEN FOR DAMAGED BOXES THAT ARE INSURED. Shipping insurance is only a few dollars per box. It really is a smart thing to buy.

In the event that I've somehow made an error with your cookies (colors etc), it is only the cookies affected that will be discounted/refunded. The remaining cookies will not be discounted or refunded.

A NOTE ABOUT COLOR BLEEDING: Please know that very dark colors have a tendency to bleed. While there's no way to prevent this, I do my best to minimize it. Cookies with a normal amount of bleeding will NOT be discounted. This includes "shadowing" of polka dots and darkening of monograms.

Having said all this, PLEASE CONTACT ME IF THERE IS A PROBLEM so we can talk. I'm a nice person and I understand sometimes things go awry.

If you are ordering favors for a special event, perhaps you may want to consider ordering a few extra just in case.
Additional policies and FAQs
Please note that these items do NOT come from an allergy free kitchen. All of my items are prepared with equipment that also processes nuts, wheat, eggs and dairy.

Once received, store your cookies at room temperature away from direct sunlight. Your cookies will stay fresh, if kept covered, for around 2 weeks. You can also freeze your cookies for longer term storage - at least a month. Thaw at room temp. Do not refrigerate. Some discoloration may occur after freezing.

I can prepare your order to custom specifications. Color, shapes, and variety are all your choice!

CANCELLATION OF PARTY FAVOR COOKIES MUST BE MADE 10 DAYS PRIOR TO EVENT DATE IN ORDER TO RECEIVE REFUND.