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SivaniJewelry's Shop Announcement

Unique artisan handmade jewelry - bracelets, necklaces, earrings for women from sterling silver, gemstones, leather, and pearls. All of my jewelry pieces are designed and handmade by me in my sunny studio in Austin, Texas.

For great handmade leather accessories, please visit my other Etsy Shop:
http://www.etsy.com/shop/SivaniAccessories
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Sivani Jewelry creates modern handmade bracelets, necklaces, and jewelry for women, featuring all natural materials such as sterling silver, leather, and gemstones. Thank you for stopping in and taking the time to look through my shop!

My passion is creating striking everyday jewelry for the contemporary woman. Jewelry, so multi-functional, that you can wear with snickers in the gym and with an evening outfit on a night out. Switch it out, be different everyday – some of my jewelry pieces can be worn as either a necklace or a bracelet, and sometimes even as an anklet.

Each piece is made to order! Please, convo me if you need a different size than the one noted in the description of the piece.

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***Custom orders can not be returned. However, I offer adjustments.***

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After payment is received your order will take (unless noted otherwise in the description) between 2-3 business days before shipping out. Please, make sure to include any specifics discussed in e-mail agreements or conversations in the "message from the buyer" section when ordering.

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DON'T WORRY ABOUT PACKAGING
All jewelry arrives in Sivani Designs recycled paper jewelry gift boxes with our signature logo.

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Don’t forget to follow me on Twitter:
http://twitter.com/SivaniDesigns

Like Sivani Designs on Facebook:
http://www.facebook.com/SivaniDesigns

Bookmark my Blog:
http://SivaniDesigns.com/jewelryblog/

For great handmade leather accessories, please visit my other Etsy Shop:
http://www.etsy.com/shop/SivaniAccessories

Silvia Nikolov
http://SivaniDesigns.com/
http://www.etsy.com/shop/SivaniJewelry
http://www.etsy.com/shop/SivaniAccessories

SivaniJewelry's Shop Policies

Welcome

Thank you for visiting Sivani Designs - your ultimate shopping destination for unique handcrafted jewelry.

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Most orders ship within 2-3 business days (Mon-Sat) of payment.

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* Blog: Sivani-Beaded-Jewelry.com/jewelryblog/

* Follow on Twitter: www.twitter.com/SivaniDesigns

* Become a Fan: www.facebook.com/SivaniDesigns

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DON'T WORRY ABOUT PACKAGING
All jewelry arrives in Sivani Designs black jewelry gift boxes with signature jewelry tags, including materials information and cleaning instructions.

Payment

Thank you ahead of time for your immediate payment upon checkout. I accept all major credit and debit cards and PayPal for payment. You may use your credit card through PayPal, even if you DO NOT have a PayPal account.

Need help with the check out? Please click here for info:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Please note: If I don't receive your payment within 24 hours of your order, I reserve the right to cancel your order and re-list the items for sale to other shoppers at Etsy.com. For repeat non-paying buyers, please understand that I reserve the right to cancel your order immediately and to leave appropriate feedback.

SALES TAX:
TEXAS, USA: I must charge sales tax on orders being shipped to TX.

RESERVED ITEMS:
If a Reserved listing or Custom listing is requested, I will hold the item for 48 hours. If after 48 hours the listing is left unpurchased/unpaid, the item(s) will be un-reserved/sale canceled and those items will be made available to other customers. Thank you for your cooperation & timely payment.

PROMO CODES/DISCOUNTS:
Please note, if you have a discount code, please check that it is valid on the Sivani Jewelry shop on Etsy. Please only one promotion per order (including Free Shipping specials). Discount codes may be applied only once. Thank you!

Shipping

Some of the jewelry is made to order. Most orders ship within 2-4 business days (Monday - Friday) of your payment. All USA shipments include Delivery Confirmation.

INTERNATIONAL orders: Please be aware of any additional tax or fees your country might charge you before you purchase. On orders outside the United States, including Canada, customers are responsible for duty and taxes.

Free insurance on all international orders. HOWEVER, once your order leaves Sivani premises, it is in the hands of the mailing provider and we are not responsible for lost items. If for some reason you don't receive your item within a reasonable amount of time, please email us so we can submit a claim for a missing package with the mailing provider.

SHIPPING ADDRESS:
We will ship your order to the address you specify on the ETSY order, so please be sure that your PayPal address matches. THANK YOU ahead of time!

Refunds and Exchanges

We want you to love and enjoy the pieces you buy at Sivani Jewelry Etsy shop. If you're not ecstatic about your purchase, please email us to coordinate an exchange or refund. We'll need to receive your item back within 30 business days of your receipt. Please, e-mail us, letting us know your intentions. The return shipping expense will be on you and, please, make sure the item is unused and packed well. If exchanging an item, we will pick up the shipping cost to send it back to you.

NO returns are accepted on custom orders but I will gladly make alternations if desired.

Please send your items back to me in the original packaging via a trackable courier as Sivani is not responsible for items lost or damaged in transit in the return back to us. Shipping charges are not refundable.

Additional Policies and FAQs

I appreciate your business! Please, don't hesitate to contact me should you have any questions or concerns.

Thank you!

Last Updated July 9, 2013