SleepyCatJewelry's Shop Policies
Hi and welcome to my Etsy shop, thanks for visiting! I add new items all the time so please keep checking back. Please contact me if you wish to place a custom order. I would love to make you something special!
All my items are handcrafted by me in my home studio. I avoid machine-made parts preferring to make my own. Wire I use is lead and nickel-free.
Each item you order comes in a white box with ribbon. Complimentary gift wrap is available upon request.
You can see my work and read a little bit more about me at the following sites:
As of September 3, 2012 I accept payment through Etsy's direct checkout. You can pay directly on Etsy without having to leave the site.
I also accept PayPal for payment. Please note that you don't need to have an account with PayPal to pay with PayPal. You can use a credit card.
Payments must be received within 48 hours of purchase, or the transaction will be cancelled and items will be returned to the shop.
After payment is received, your item will be shipped out within three days. Please let me know if you would like to purchase insurance for your jewelry. I use USPS, Priority Shipping. Please convo me before purchasing if you would prefer an alternate shipper and we can work out the fees.
International customers please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
Refunds and Exchanges
As the owner of Sleepy Cat Jewelry, I want you to be fully satisfied with your purchase. If you are not satisfied in any way please let me know. I will issue refunds or exchanges on a per case basis. All returns must be made within 14 days of receipt. All returns must be shipped pre paid. No C.O.D's on returns. Shipping charges are not refundable.
All refunds will be issued with the payment form used for purchase. Buyer pays for postage of returned items.I issue refunds on a per case basis. You pay the cost of shipping back to me.
Additional Policies and FAQs
Please note that all items I sell in my store are created by hand and no two items are identical. That's the beauty of owning something handmade!
I will describe each item to the best of my knowledge. Please be aware that the way the jewelry looks on your monitor may differ slightly from it's true color based on your graphics setting.
If you have any questions about an item please ask before ordering.
P.O. Box 658
Medford, NJ 08055
carolyn [!at] sleepycatjewelry.com
Last Updated November 20, 2014