SmagaPaperwood

Papercraft and woodcraft for your home

Bydgoszcz, Poland | 1316 Sales

SmagaPaperwood

Papercraft and woodcraft for your home

Bydgoszcz, Poland 1316 Sales On Etsy since 2014

5 out of 5 stars
(77)

Shop owner

Contact

Response time: within 24 hours

Announcement   Halloween is getting closer, and we are ready for it! Our stock is sooo full:)
We'll send your order in 1-2 business day!
---> No time for delivery? Get a Digital download!
---> Need your DIY KIT faster? Get Extra shipping!
With UPS You will get your order in 2-3 days!

Please keep in mind estimated STANDARD delivery time for DIY KITs:
Europe: 5-8 working days
North America: 9-14 working days
Australia, New Zealand and Oceania: 2-3 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-5 weeks
North Africa and the Middle East: 3-5 weeks
Sub-Saharan Africa: 4-7 weeks

Announcement

Last updated on Oct 5, 2018

Halloween is getting closer, and we are ready for it! Our stock is sooo full:)
We'll send your order in 1-2 business day!
---> No time for delivery? Get a Digital download!
---> Need your DIY KIT faster? Get Extra shipping!
With UPS You will get your order in 2-3 days!

Please keep in mind estimated STANDARD delivery time for DIY KITs:
Europe: 5-8 working days
North America: 9-14 working days
Australia, New Zealand and Oceania: 2-3 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-5 weeks
North Africa and the Middle East: 3-5 weeks
Sub-Saharan Africa: 4-7 weeks

Monika and Krzysztof Smaga

Contact shop owner

Monika and Krzysztof Smaga

Response time: within 24 hours

Reviews

Average item review
5 out of 5 stars
(77)
View all 77 reviews

Shop policies

Last updated on September 24, 2018
Welcome.

We are a couple who share love for beautiful things. Combined with industrial design education it led us to open our design studio - Smaga Projektanci.
Our work is our passion, designing simply fuels us. We treat every task as a challenge.

Each product coming out of our hands is a result of carefully carried out design process.We pay great attention to environmental protection, sustainable design concept is always an important guideline at our design process.

We currently live and work in Pęperzyn, Poland.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If there is a problem with your order please contact us as soon as possible (before leaving feedback!) so we can try to resolve it.

Once you have purchased an item you are expected to pay for it. If you wish a different colour or type, please contact us BEFORE making the purchase for a custom order. If you would like further clarification on any item, please ask before making your purchase. If there is something that you are not sure of, please ask before making the purchase. We're more than willing to answer questions about anything in the shop.

Although we put plenty effort in packaging your item for shipment, we cannot control what the post office will do with packages after they have been shipped. But, if something has happened to the package in transit, please contact us immediately.

Any requests for returns must be received within 10 business days of the package delivery date.

All returned items must be in NEW and UNUSED original condition. Shipping charges will not be refunded. There will be no refunds or returns on custom or special orders, also on digital downloads.
All other returns will be considered on a case by case basis. The buyer is responsible for all return shipping charges and all transaction fees incurred.

DAMAGES (WARRANTY) . We put every effort to make solid and reliable products.
We give 2 year warranty for manufacturing defect.
We cannot be held liable for any general or specific indirect damage, of any kind, suffered by the buyer.
Payment
Payment by Paypal or Direct Checkout.

New to Etsy? Here's a helpful guide to making your first purchase:
http://www.etsy.com/help/article/361


RESERVED ITEMS:
Reserved items will be held for 24 hours unless prior arrangements have been made.

CUSTOM ORDERS:
If you are looking for a full case of an item please feel free to request a custom order. These can be arranged.

All customized items and special orders require a minimum non-refundable deposit of 50% of the item price before any work will begin.
Shipping
Digital purchases are available for immediate download after payment is confirmed. Here's how to do it:
https://www.etsy.com/help/article/3949

If not manufactured on demand, items are shipped within 1 to 3 business days from registering payment.
When product is manufactured on demand please allow some time for us to complete your product - please refer to item description. We will notify you as soon as your order is ready.

Estimated delivery time:

Europe: 7-10 working days

North America: about 2-3 weeks

Australia, New Zealand and Oceania: 2-3 weeks

Asia Pacific: 3-5 weeks

Latin America and the Caribbean: 3-5 weeks

North Africa and the Middle East: 3-5 weeks

Sub-Saharan Africa: 4-7 weeks

Unfortunately we can not 'guarantee' that any package will be delivered by any specific date. UPS dates are guidelines and are NOT guarantees.

All orders will be shipped to your address set on Etsy purchase. If you have a different address that you wish to be shipped to, please let us know in the message from the buyer. Any items being shipped to an alternate address must be insured at the buyers expense.

The shipping cost listed includes not only the cost of postage, but also the cost of all packaging materials.

Shipping costs are based on the weight of the package.
The majority of the listings have been set up with a reduced shipping charge for multiple items. If you are interested in purchasing multiple items, the shipping cost for 'with another item' will apply to all subsequent items.

In the event that what you have paid is less than the actual cost, I pay the difference.

RUSH SHIPPING: If you need your purchase in a hurry I will upgrade your shipping and will invoice you for the difference in cost.

The buyer is responsible for any and all customs and duties. The customs declaration put on the package will NOT contain false information for any reason. The buyer is responsible for being aware of what can legally be imported into their country.
Additional policies and FAQs
We want you to be 100% satisfied!
So please don’t hesitate to contact us if you have any problems or queries.
If you are interested in a custom order - please feel free to contact us.

We try to respond to every question as soon as possible, but keep in mind that we are working from Monday to Friday at 10 AM - 6 PM polish time.
Privacy
This Privacy Policy describes how and when We collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that We do not own or control, including Etsy or any third party services you access through Etsy.
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. Sometimes we will also ask you for a phone number because it is required for courier shipments.

Why We Need Your Information and How We Use It

--- to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
--- when you have provided your affirmative consent, which you may revoke at any time
--- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
--- as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested.
--- we use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
--- Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
--- Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
--- Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
--- Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:
a) respond to legal process or to government requests;
b) enforce our agreements, terms and policies;
c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues;
(d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce our agreements. I generally keep your data for the following time period: 2 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

--- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
--- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
--- Object. You can object to:
a) our processing of some of your information based on our legitimate interests
b) receiving marketing messages from us after providing your express consent to receive them.
In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
--- Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, We, Monika and Krzysztof Smaga are the data controllers of your personal information. If you have any questions or concerns, you may contact us at biuro [!at] smagaprojektanci.pl. Alternately, you may mail us at:

Krzysztof i Monika Smaga, Osiedle Młodych 5/2, 77-300 CZŁUCHÓW
POLAND