SmartyPantsPaperCo's Shop Policies
Welcome to Smarty Pants Paper Co!
All payments are due at the time of purchase. If you would like to put and order on "layaway", please contact me before making a purchase.
In-stock items ship very quickly (sometimes on the same day purchased), and canceling your order is only possible if it hasn't shipped yet.
Please make sure that your paypal shipping address and your etsy shipping address are the same and correct. If the two addresses don't match, shipping will be delayed until I receive confirmation of the correct address.
Orders ship every Tuesday and Friday, whichever is the next business day following payment. Everything is shipped USPS first class. Expedited shipping is available on request.
If you are located outside of the United States: Please be aware of your country's customs policies. Any taxes, fees, or duties associated with shipping to your particular country are not included in the shipping price.
Refunds and Exchanges
I try my best to provide accurate photographs and detailed descriptions of the products I offer, and take great care ensuring that everything I make is high quality. If you have any questions about an item, please contact me before purchasing. I do not accept returns on any items. You may exchange an item within 7 days if it is defective (first class shipping cost will be reimbursed to you after I receive the item).
Additional Policies and FAQs
If you have any questions, don't hesitate to convo me! Wholesale and consignment inquiries are always welcome.
Last Updated October 29, 2015