SmoochyRooster

Handmade Creative Endeavors

Norfolk, Virginia 81 Sales On Etsy since 2015

5 out of 5 stars (31)

SmoochyRooster

Handmade Creative Endeavors

Norfolk, Virginia | 81 Sales

Suzanne Doerhoff Nixon

Contact shop owner

Suzanne Doerhoff Nixon

Announcement    Hi & thank you for visiting! Explore and delight in something old or something new! Perhaps you'll find a thing or two that you never knew! Have a wonder filled day!!

Announcement

Last updated on May 31, 2019

Hi & thank you for visiting! Explore and delight in something old or something new! Perhaps you'll find a thing or two that you never knew! Have a wonder filled day!!

Reviews

Average item review
5 out of 5 stars
(31)
See reviews that mention:
quality 3 shipping 8 customer service 4

About

As an artist, a nature lover,and a free thinker, and I am empassioned with a need to create anything I think of or stumble upon. I invite you, to find my finds interesting and delightful! :)

Around the web

Shop members

  • Suzanne Doerhoff Nixon

    Owner, Creator

    25 years as a floral and wedding designer gives Suzanne lots of experience with customer satisfaction and making one of a kind custom orders! Designer by trade, artist by heart, ...and excited to have a new outlet from which wonders may flow!

Shop policies

Last updated on May 31, 2019
Welcome to the SmoochyRooster! Thank you for looking! I take great care in ensuring customer satisfaction and making sure you are happy with your purchased product. All items are original handmade items unless otherwise stated. We offer an array of items from home decor and art, to jewelry and vintage fashion! I take great pride in designing my work and partake in much joy when I am making it!

We are happy to do custom orders! Please convo me with inquiries and keep in mind that extra turn over time may be necessary around holidays. Please place orders 3-4 weeks in advance to allow for production time.

Follow me on Facebook@ https://www.facebook.com/suzdezines,
or check out my sister store @ www.etsy.com/shop/SmoochyWeddings
to find wedding bouquets, bridal headcrowns, accessories and more!
Also see my work @ suzdezines.com :)

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please convo me with any questions or problems with your order and I will be happy to resolve or refund (on non-custom orders or when custom orders sell to another buyer).
Payment
Payments are accepted through PayPal, Direct Checkout (Visa, Mastercard, Discover, American Express) or Etsy gift cards.

I will accept cancellations up to 24 hours after order is placed, after which I have notified you that your order is being shipped out , you will be expected to cover shipping cost to return for a refund.
Shipping
Turn around time is 3-5 business days unless otherwise stated. Made to item orders may take 1-2 weeks for processing, so please allow enough time to receive your order when needed. When I begin processing your order you will receive a notification from Etsy that your item is scheduled for shipment, with a tracking number. If there is a problem you will be notified immediately. All items are shipped USPS Flat Rate unless First Class or Priority shipping is preferred, extra charges will apply.

Please make sure your shipping address is correct before completing the transaction; I ship to the address you provide via Etsy.

-- If a package is returned because of an incorrect address you will be contacted and will be responsible to pay any new shipping charges, or, if the order was not custom, issued a refund minus the initial shipping charge if desired.

-- Custom orders that are sent to a wrong address and cannot be resold will not be refunded, and will be held until re-shipment payment is made.

Please check all perishable items for quality & freshness. If your product arrives damaged, please convo me with a photo & I will correct with new fresh product or a refund.