SnakepitStudios

Bespoke Costumes. Please see item details for info.

Cleveland, Ohio 1046 Sales On Etsy since 2012

5 out of 5 stars (299)

SnakepitStudios

Bespoke Costumes. Please see item details for info.

Cleveland, Ohio | 1046 Sales

Keith Charles

Contact shop owner

Keith Charles

Announcement    We make fun.

Announcement

We make fun.

Reviews

Average item review
5 out of 5 stars
(299)
See reviews that mention:
quality 60 shipping 49 customer service 34

About SnakepitStudios

Sales 1,046
On Etsy since 2012

Your story in one sentence.

Bespoke costume studio

Shop members

  • Keith Charles

    Owner, Creator

    Full site at www.snakepitstudios.com Follow us on instagram for daily updates. instagram.com/snakepitstudios

Shop policies

Last updated on April 30, 2018
Snakepit studio is a group of artists working on commission to create wearable art. All items are made by commission for specific clients.

Basically, we build fun.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All items are custom made and tailored to fit specific clients and thus no refunds will be granted. In most cases, items can be exchanged. If you have any issues, please contact us within 5 business days of receipt of items. Worn or used items will not be excepted for exchange.

Any orders cancelled after the start of production will have a 25 percent restocking fee taken from the refund.

If you do have any issues with your order, please contact us. We may be able to assist with directions, or repair/fix/replace the item for you. Do not attempt to repair the item yourself prior to talking to us. This often causes more harm then good.

If we do exchange the suit. The original suit must be sent back to the studio.
Payment
Deposits of 50% of the total are accepted. The balance due must be paid within 90 days or the deposit is forfeit.

Quotes, or commitments to new projects are valid for 30 days. After that time, projects may not be available or prices may change.
Shipping
All items are shipped priority mail with tracking. Tracking will be sent to the email attached to the order. Shipping occurs once a week on Saturdays or Mondays. Midweeks shipments will occur an additional fee. Snakepit studios is not responsible for items held by customs. Snakepit studios is not responsible for items once they leave the United States. We are not responsible for fees or delays caused by customs outside the United States of America. Snakepit Studios will only ship to the address associated with the payment/paypal account. Please verify your account is current.
Additional policies and FAQs
Height, weight, waist and chest is required for sizing on all bodysuit/tops/jackets.

Sizing form will be sent AFTER order is placed. It has clear instructions on the measurements we require.