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SnerbStudio's Shop Policies

Welcome

Thank you for stopping by!! Snerb offers high quality hand painted, hand spun yarn, and art yarn. All yarn is handmade in my smoke free studio.

I take great pride in my work. Only the highest quality fibers are used in my designs. All items are hand painted by me using colorfast acid dyes. All yarns are handspun either on my Kromski Fantasia or Majacraft Suzie Pro spinning wheels.

When you get yarn from Snerb, you are getting a unique work of art. No two skeins are ever alike, so I do not offer dye lots.

Visit me on instagram @snerbyarn or on Facebook @snerb for updates, new colorways coming to the shop, giveaways.

Visit my blog for free tutorials and patterns at snerb.typepad.com.

Payment

Paypal only please and thank you!!

Shipping

Items are usually shipped within 1-3 days of purchase. Most items are ready to ship unless otherwise noted in the listing. In those cases, item will ship within 5 days of purchase.

I do combine shipping on multiple items!! The more you buy, the more you save!

Refunds and Exchanges

I strive to make you 100% happy with the product you purchase. Please take time to read through the product description before purchasing.

Please keep in mind that every computer monitor is different and may not show true to color. All photos are taken in natural lighting and minimal editing is done to keep the colors as true as possible. However I do understand that sometimes your purchase is not what you were expecting

Due to the nature of my products, refunds are only allowed on unused, undamaged items. Product needs to be shipped back within 10 days of the purchase date to be eligible for a refund or exchange.

Additional Policies and FAQs

Custom orders are welcome and encouraged!!

Last Updated February 6, 2014