PRIVACY POLICY

The GDPR (General Data Protection Regulation) requires So Good Mojo Co to provide our customers with information regarding our privacy policies. This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from So Good Mojo Co., contact us, or otherwise use our services through our website, sogoodmojoco.com, and Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. Nathan should then go on to include information on the following:

Personal Information We Collect

To fulfill your order, you must provide us with specific information (which you authorized Etsy to present to us), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example) if you contact us directly. The GDPR requires that we explain the legal bases relied upon to collect, use, and share personal information. The legal bases may include a buyer’s affirmative consent to receive marketing messages, compliance with legal obligations, and a seller’s use of personal information in their legitimate interests.

Your Information and How It’s Used

We rely on many legal bases to collect, use, and share your information, including, but not limited to:

As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support; when you have submitted your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list. If necessary to comply with any legal obligations or court orders, or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests have not violated by your rights or interests, such providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to promote our services. Complying with the Etsy Seller Policy and Terms of Use; We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use; Any third parties with whom we share personal information.

Information Sharing with Third Parties and Disclosure

Data about our customers is essential to our business. We share your personal information for minimal reasons and in limited circumstances, as follows: Information shared with Etsy as necessary to provide you with our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business Transfers

If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with Laws

We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to (a) respond to legal process or government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and the safety of our customers, and others, where applicable.

Personal Information Retention

The GDPR requires us to disclose that we store personal information for business purposes and to comply with any legal or tax obligations.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

Transferring Personal Information Outside of Europe

The GDPR requires us to disclose if you transfer personal information outside of the EU and the legal bases you rely on to do so, such as consent and contractual necessity. We use iCloud, as well as Google Docs, which are Privacy Shield Certified, and we rely on Privacy Shield as the legal basis for the transfer of our buyers’ personal information outside of the EU.

The Transfer of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a domain with different data protection and government surveillance laws other than your authority. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as iCloud and Google Cloud is Privacy Shield certified.

Buyers’ Rights Regarding Our Use of Your Personal Information

If you reside in certain territories, including the EU, you have many rights concerning your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.

Access

You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally remove your personal information upon request. You can object to (i) our processing of some of your data based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent for obtaining them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if needed for legal reasons. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, So Good Mojo Co. is the controller of your personal information. If you have any questions or concerns, you may contact us at hello@sogoodmojoco.com.

Friendly Disclaimer

This information is for educational and informational purposes only; hence, the content should not be used as legal advice. It is not intended to create, nor does not constitute an attorney-client relationship.

So Good Mojo Co and Etsy, Inc. disclaim all responsibility for any losses, damages, or causes of action that may arise or connected with the use of these materials. Please consult a licensed attorney in your area with specific legal questions or concerns.