Heirloom Quality Toys, Handcrafted in the USA
SockMonkeyBizz's Shop Policies
Hello - Welcome to Sock Monkey Bizz!!
I currently accept payment through Direct Checkout and/ or Paypal only.
Insurance is added to all purchases over $25.00.
All of my items are professionally packaged and ready to gift. Please discard protective plastic before giving dolls and/ or hobby horses to a child.
Monkeys and Bears - ship USPS Priority Mail with confirmation number. You should receive this number via email. If you do not receive this email, please 'convo' me and I will resend it to you.
Hobby/ Stick Horses will ship USPS Regular Parcel Post - Priority shipping is unavailable on hobby horses due to their size.
When items that would normally ship Priority are ordered with Standard Post items, Standard Post will be used.
Clothespin Dolls, Peg Dolls, and Quilts - ship USPS First Class.
International shipping -
Dolls - USPS FIrst Class
Horses - USPS First Class
**Please understand your country's Custom/ Import fees. These fees are the responsibility of the buyer.
Refunds and Exchanges
I accept returns within 30 days given -
- Items must be in original condition and packaging.
- A tracking number/ delivery confirmation must be provided.
- Initial and secondary shipping charges will not be refunded.
I cannot accept returns on custom items; however, do accept returns for personalized items.
Additional Policies and FAQs
**All items are made in my smoke and pet/ animal free in-home studio.
Reserved listings should be purchased within 72 hours of listing date; otherwise, the listing will be deactivated or opened for public purchase.
**Due to the cost and time to make each item, I do not offer multiple purchase discounts.
Have a question?? Please feel free to contact me. I return emails, usually within the hour, from 5:00 am - 10:00 pm U.S. Central Time. Messages received outside this time frame will be answered as soon as possible.
Last Updated December 28, 2014