SoiledDovesMercantil

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Soiled Doves' Mercantile

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Soiled Doves' Mercantile

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Shop policies

Last updated on April 2, 2012
Welcome to Soiled Doves' Mercantile! We make costume and hair accessories. We also make hand molded leather masks. If you are looking for something in particular and don't see it on our site, please drop us a note and we'll see what we can do to help you find it or make it! We LOVE doing custom work! Enjoy your stay in our store!

Accepted payment methods

Paypal
Returns and exchanges
We do not offer refunds. The items we make are one of a kind art piecies. The photos are not altered in any way. If you receive a piece and decide that you don't like it, we are sorry. Please contact us immediately and we will exchange the item for another item from our site or make other arrangements. Exchanges will be shipped out when the original item is returned in the same condition it was sent out in.

Because we cannot assume responsibility for packages lost or damaged in transit, we recommend you insure your package for the purchase price of the merchandise before sending it back to us. We also recommend shipping it with a tracking number.

Please note: Postage and insurance costs, as well your original shipping and handling charges, are not refundable.
Payment
We accept payments via PayPal or money order. All items will be shipped out within two days of receipt of payment, unless otherwise arranged. If for some reason the item is no longer available, we will contact you and work out a new delivery date or refund.
Shipping
All of the items we have in our shop are available for immediate shipping upon receipt of payment. All of our items are shipped with a tracking number which will be sent to you. If you have a special shipping need (ie: express), drop us a note and we'll give you the cost. If for some reason the item is no longer available or is a custom order, we will contact you and work out a delivery date.