SokaDesigns

I do my best to photograph items accurately. Please be aware that all computer screens are different and may affect the appearance of color of items. If you have questions about the color, please contact me directly before purchasing.

*Refunds will only be given for items returned in new, unused and sellable condition.
*Returned items must be received within 30 days of delivery, for a refund or exchange.
*Refunds will be given upon receipt of returned item in new, unused and sellable condition.
*The buyer is responsible for return shipping costs. Please insure your return shipment and get a tracking number. Soka Design does not take responsibility for items lost in return shipping. That is between you and your postal carrier to resolve.

Please contact me as soon as possible if items appear to be lost, or are damaged upon arrival. If damaged, I will help file the claim. Please take a photo, as this is needed to file a claim with the post office.

Payments are accepted through PayPal and all major Credit Cards.

Please note:

Sales Tax will be applied where appropriate for online sales. In particular, in the state of Colorado, Saguache County, and Crestone respectively.

Cancellations must be received within 24 hours of order placement.

FREQUENCY:

I will be making 1-2 shipments a week via the US Postal Service.
I will notify you via email when your item has been shipped and will provide an estimated arrival date and tracking number.

Please contact me directly if you need your shipment to be expedited.

METHOD:

All items will be shipped USPS, unless otherwise arranged and agreed upon between me (the seller) and you (the buyer).

All items will be sent with up to $100 insurance.

SHIPPING COSTS:

Shipping costs are noted on the page for each item. Please note that international shipping is more than domestic shipping. International buyers will be responsible for any customs fees.

US DOMESTIC SHIPPING TIME:

Please keep in mind that I live in the middle of nowhere (really!) and everything takes a little longer here. Imagine a town with 90% dirt roads, seasonal tumbleweeds, and the nearest stop light being an hour away... It's a slow-paced town, and I will do my best to get your order to you as soon as possible. If it take 3 days from the Post Office elsewhere, it can take 4 days from here. I will give you the tracking number so you can track when your item(s) will arrive.

That being said, please allow 7-10 days for domestic shipping.

INTERNATIONAL SHIPPING TIME:

International shipping will take longer. It is probably safe to assume it will take 10-20 days. I cannot be held responsible for items lost or held up in customs, so please keep in mind that this happens from time to time. Please be in touch with the Postal Service with questions about your shipment with the tracking number that is provided to you.

International buyers will be responsible for any customs fees.

RETURNS:

The buyer is responsible for return shipping costs. Please insure your return shipment and get a tracking number. Soka Design does not take responsibility for items lost in return shipping. Any loss is between you and your postal carrier to resolve.

Jewelry:

Pendant Metals Used:
Gold-Filled: double-clad 14/20 Karat/Purity. Gold-filled means the gold is bonded (rather than plated) to the surface of a base metal (90% copper/10% zinc)
Sterling Silver: 925 (silver/copper alloy)
Copper: 99.9% pure copper
Brass: 85% copper/15% zinc

All chains, clasps, and crimps are nickel and lead free.

All ear hooks, studs, and nuts are sterling silver (925).

The jewelry is intended for adult use. Please keep your jewelry away from children.